Alex O. Coleman
Burlington
Houston,TX
1
Certification
23
years of professional experience
Customer-focused retail professional committed to maintaining cleanliness and organization throughout the store. Collaborates effectively with team members to support sales-floor operations and enhance the customer shopping experience. Strong communicator dedicated to providing a welcoming and well-presented environment for all shoppers.
Work History
Associate / Sensor Tag
1 Year 1 Month- Ensured proper sensor tagging on clothing and merchandise, facilitating efficient sales-floor preparation.
- Checked clothing items for proper tagging before placement on the sales floor.
- Maintained organization and presentation of merchandise, enhancing customer shopping experience.
- Worked with team members to complete daily retail tasks efficiently.
- Created a clean and welcoming shopping environment, contributing to positive customer interactions.
- Ensured cleanliness and organization of designated areas throughout the store.
- Followed store procedures and safety guidelines while performing assigned duties.
Housekeeping
6 Months- Ensured clean, organized, and presentable common areas, enhancing experience for employees, customers, and visitors.
- Facilitated a professional and welcoming workspace through consistent cleanliness and organization efforts.
- Executed assigned duties efficiently with strong attention to detail, supporting overall operational effectiveness.
- Emptied trash and cleaned wastebaskets throughout assigned areas.
- Followed established safety and workplace procedures.
Team Member / Customer Service Representative
1 Year 2 Months- Delivered friendly, professional customer service to enhance shopper, donor, and community engagement.
- Supported store functions by responding promptly to customer needs and assisting with various duties.
- Worked closely with team members to complete daily retail and customer service responsibilities.
- Maintained organized merchandise and work areas, contributing to streamlined store operations.
- Organized merchandise into specific categories for easy access. and placed items into appropriate bins and designated areas.
- Received donated merchandise and assisted with processing products for retail sales.
Intern / Teacher Assistant
3 Years 10 Months- Communicated professionally with students, staff, families, and visitors.
- Engaged with individuals to foster a welcoming atmosphere and provide effective assistance.
- Assisted individuals with inquiries and daily activities to enhance their experience.
- Built positive relationships through patience, communication, and dependable support.
- Supported multiple departments by adapting to changing priorities and ensuring continuity of services.
- Answered multi-line telephone calls and directed callers to the appropriate personnel.
Warehouse Assistant
2 Years- Stocked merchandise and prepared products for timely distribution in major retail environment.
- Organized merchandise for optimal retrieval and streamlined distribution processes.
- Retrieved merchandise from shelves based on requested items and quantities.
- Read orders and selected products according to catalogue numbers and quantity requirements.
- Collaborated with team to efficiently complete daily warehouse and retail operations.
- Followed established safety procedures when handling and moving merchandise.
Education
Associate Degree - Business and Marketing
Skills
Merchandise Tagging
Sales-Floor Operations
Stocking & Merchandising
Inventory Management
Retail Sales Support
Product organization
Store Cleanliness
Customer Service
Customer Assistance
Teamwork & Collaboration
Multi-line telephone management
Verbal Communication
Problem Solving
Workplace Safety
Data Entry Accuracy
Retail Stock Handling
Data Entry Accuracy
Certification
Via HOPE Peer Support Core Training Certificate (Houston, Texas | September 2022)
Timeline
Associate / Sensor Tag
Burlington
11.2023 - 12.2024Read More
Housekeeping
ABM
06.2022 - 12.2022Read More
Team Member / Customer Service Representative
Goodwill Meyerland
09.2019 - 11.2020Read More
Intern / Teacher Assistant
Gathering Place
08.2015 - 06.2019Read More
Warehouse Assistant
Macy's Department Store
02.2002 - 02.2004Read More
Houston Community College
Associate Degree from Business and Marketing
Read More