Summary
Overview
Work History
Skills
Timeline
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Alex Ortega

Derby,CT

Summary

Dynamic professional with extensive experience as a Chimney Sweep at Max The Chimney Sweep, excelling in chimney inspections and repairs. Proven ability to enhance safety through effective communication and education. Skilled in soot control and problem-solving, consistently delivering reliable service and fostering strong client relationships. Punctual and detail-oriented, committed to excellence.

Overview

5
5
years of professional experience

Work History

Chimney Sweep

Max The Chimney Sweep
12.2023 - Current
  • Conducted thorough inspections of chimneys to identify blockages and structural issues.
  • Performed cleaning operations using specialized tools to enhance fireplace efficiency and safety.
  • Educated clients on chimney maintenance and safety protocols to promote best practices.
  • Developed and implemented streamlined processes for scheduling and conducting services efficiently.
  • Established strong client relationships through effective communication and reliable service delivery.

Lineman

Tilson
10.2022 - 12.2023
  • Conducted inspections and tests on electrical systems to ensure safety compliance.
  • Installed and maintained overhead and underground power lines efficiently.
  • Collaborated with team members to troubleshoot and resolve service interruptions effectively.
  • Operated heavy machinery such as bucket trucks and digger derricks safely and proficiently.
  • Implemented safety procedures that reduced workplace incidents significantly over five years.
  • Coordinated with project managers to ensure timely completion of installation projects within guidelines.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Removed old poles and hardware and replaced with new equipment.
  • Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
  • Followed all safety protocols and regulations while working at height and with live electricity.
  • Participated in ongoing training programs to stay current on industry trends and best practices.

Sales Associate

Market 32
01.2021 - 10.2023
  • Collaborated with team members to achieve sales targets and improve customer service standards.
  • Monitored inventory levels, identifying restocking needs to prevent product shortages.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store displays and organization to promote effective merchandising strategies.
  • Resolved customer complaints promptly, fostering a positive shopping environment and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Maintenacne/Car Detailer

Road Ready Used Cars
08.2020 - 01.2021
  • Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
  • Applied protective coatings and sealants to preserve vehicle exteriors and interiors.
  • Utilized pressure washers and vacuum systems for efficient detailing processes.
  • Inspected vehicles for damage or needed repairs, communicating findings to management.
  • Organized detailing supplies and equipment to maintain an efficient work environment.
  • Maintained quality control by ensuring all vehicles met company standards before delivery.
  • Adapted quickly to varying customer requests, providing tailored detailing services as needed.

Skills

  • Chimney repair
  • Masonry restoration
  • Fireplace maintenance
  • Ventilation system cleaning
  • Carbon monoxide detection
  • Soot control
  • Bird guard installation
  • Firebox rebuilding
  • Chimney cap installation
  • Chimney extension
  • Animal removal
  • Chimney crown repair
  • Chimney leak troubleshooting
  • Chimney relining
  • Chimney inspection
  • Flue cleaning
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Repairs and maintenance
  • Punctual and reliable
  • Multitasking Abilities

Timeline

Chimney Sweep

Max The Chimney Sweep
12.2023 - Current

Lineman

Tilson
10.2022 - 12.2023

Sales Associate

Market 32
01.2021 - 10.2023

Maintenacne/Car Detailer

Road Ready Used Cars
08.2020 - 01.2021
Alex Ortega