Alex Ortega
Derby,CT
Summary
Dynamic professional with extensive experience as a Chimney Sweep at Max The Chimney Sweep, excelling in chimney inspections and repairs. Proven ability to enhance safety through effective communication and education. Skilled in soot control and problem-solving, consistently delivering reliable service and fostering strong client relationships. Punctual and detail-oriented, committed to excellence.
Overview
5
5
years of professional experience
Work History
Chimney Sweep
Max The Chimney Sweep
12.2023 - Current
- Conducted thorough inspections of chimneys to identify blockages and structural issues.
- Performed cleaning operations using specialized tools to enhance fireplace efficiency and safety.
- Educated clients on chimney maintenance and safety protocols to promote best practices.
- Developed and implemented streamlined processes for scheduling and conducting services efficiently.
- Established strong client relationships through effective communication and reliable service delivery.
Lineman
Tilson
10.2022 - 12.2023
- Conducted inspections and tests on electrical systems to ensure safety compliance.
- Installed and maintained overhead and underground power lines efficiently.
- Collaborated with team members to troubleshoot and resolve service interruptions effectively.
- Operated heavy machinery such as bucket trucks and digger derricks safely and proficiently.
- Implemented safety procedures that reduced workplace incidents significantly over five years.
- Coordinated with project managers to ensure timely completion of installation projects within guidelines.
- Performed maintenance and reconducting work in varied weather conditions.
- Removed old poles and hardware and replaced with new equipment.
- Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
- Followed all safety protocols and regulations while working at height and with live electricity.
- Participated in ongoing training programs to stay current on industry trends and best practices.
Sales Associate
Market 32
01.2021 - 10.2023
- Collaborated with team members to achieve sales targets and improve customer service standards.
- Monitored inventory levels, identifying restocking needs to prevent product shortages.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store displays and organization to promote effective merchandising strategies.
- Resolved customer complaints promptly, fostering a positive shopping environment and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Maintenacne/Car Detailer
Road Ready Used Cars
08.2020 - 01.2021
- Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
- Applied protective coatings and sealants to preserve vehicle exteriors and interiors.
- Utilized pressure washers and vacuum systems for efficient detailing processes.
- Inspected vehicles for damage or needed repairs, communicating findings to management.
- Organized detailing supplies and equipment to maintain an efficient work environment.
- Maintained quality control by ensuring all vehicles met company standards before delivery.
- Adapted quickly to varying customer requests, providing tailored detailing services as needed.
Skills
- Chimney repair
- Masonry restoration
- Fireplace maintenance
- Ventilation system cleaning
- Carbon monoxide detection
- Soot control
- Bird guard installation
- Firebox rebuilding
- Chimney cap installation
- Chimney extension
- Animal removal
- Chimney crown repair
- Chimney leak troubleshooting
- Chimney relining
- Chimney inspection
- Flue cleaning
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Repairs and maintenance
- Punctual and reliable
- Multitasking Abilities
Timeline
Chimney Sweep
Max The Chimney Sweep
12.2023 - Current
Lineman
Tilson
10.2022 - 12.2023
Sales Associate
Market 32
01.2021 - 10.2023
Maintenacne/Car Detailer
Road Ready Used Cars
08.2020 - 01.2021