Alex Ozdogru
Holtsville
Summary
I am a multilingual professional with experience in customer relations, international sales, and order coordination. I have worked in medical tourism, e-commerce, and machine parts sales, assisting international clients in Portuguese and English. Skilled in problem-solving, logistics, and customer support, I ensure smooth communication and high customer satisfaction.
Overview
6
6
years of professional experience
Work History
Medical Interpreter
DTS Language Services
11.2025 - Current
- Facilitated effective communication between healthcare providers and patients in diverse medical settings.
Interpreter
NTC Language Services
04.2024 - 06.2025
- Assisted non-English-speaking students during exams by providing real-time interpretation
- Helped ensure fair and equal assessment conditions while maintaining confidentiality and neutrality
Medical Travel Consultant
EsteCapelli
11.2021 - 03.2024
- At a hair transplant center, I was responsible for planning flight tickets, accommodation, surgery, and post-operative care for patients seeking hair transplants, dental treatments, and cosmetic surgery. I communicated with patients in Portuguese and English and provided information/support throughout their surgical procedures.
E-commerce Customer Service Representative
Arvato
12.2020 - 05.2021
- On a shopping website, I handled customer cases related to product issues, shipping companies, and website concerns, ensuring effective resolution and customer satisfaction.
Customer Sourcing and Order Coordinator
Ozbey Technic
01.2020 - 11.2020
- Worked as an International Customer Sourcing Specialist and Order Coordinator for a company specializing in machine parts sales worldwide.
Education
German Translation and Interpreting
Sakarya University
12.2022
Skills
- Customer management
- Multilingual communication
- Order coordination
- Issue resolution
Languages
Turkish – Native
Portuguese – Advanced
English – Fluent
Spanish – Basic
Timeline
Medical Interpreter
DTS Language Services
11.2025 - Current
Interpreter
NTC Language Services
04.2024 - 06.2025
Medical Travel Consultant
EsteCapelli
11.2021 - 03.2024
E-commerce Customer Service Representative
Arvato
12.2020 - 05.2021
Customer Sourcing and Order Coordinator
Ozbey Technic
01.2020 - 11.2020
German Translation and Interpreting
Sakarya University