Summary
Overview
Work History
Education
Skills
TEAM® Trainer Certified
Timeline
Generic

ALEX Padilla

Castro Valley,CA

Summary

Security leader dedicated to continually implementing process improvements to enhance operational efficiency. Excellent problem solving skills, highly motivated with a strong desire to succeed in all potential areas. Results- producing operations management professional, with 15 years of security experience. Dedicated to preserving resources and maximizing the effectiveness of all safety measures. Excellent communication skills and extensive customer service experience. Great negotiation skills and influential attitude. Excellent work ethic and strength in boosting team morale.

Overview

9
9
years of professional experience

Work History

Security Site Manager

AUS-Sutter Hospital
07.2018 - Current
  • Identify and develop programs and or protocol for issues impacting security operations
  • Effectively evaluate performance of all direct reports
  • Assist in development and ensure completion of competency tasks and facility orders
  • Create, modify, and updates policies, procedures, standards and guidelines for field operations
  • Coordinate resources and ensure adequate coverage of site, to include extra coverage and special events
  • Coordinate and assist with various personnel training programs as needed
  • Collaborate with key partners to identify, analyze, and solve problems for continuous improvement
  • Attend local and regional: daily, weekly, quarterly Management meetings
  • Managed and trained a team of security personnel for optimal performance in maintaining site safety.

Security Account Manager

Allied Universal- Palantir Technologies
03.2017 - 06.2018
  • Recruit, orient, and train security personnel on appropriate security rules and procedures
  • Develop and enforce security protocols, policies, and procedures necessary for safeguarding lives and property
  • Assign duties to security personnel to ensure effective distribution of workload
  • Keep track of incidents in order to evaluate them and recommend a course of action
  • Schedule shift patrol to ensure a building/property is guarded at all times
  • Implement safety and health policies and procedures to protect employees against workplace hazard
  • Develop and manage the processes for securing classified and sensitive information
  • Order the supply of security tools and equipment required in carrying out security operations
  • Prepare and present reports of incidents and ways to limit reoccurrence
  • Oversee the planning and coordination of security operations during high-risk events

Security Account Manager

Whelan Security - Palantir Technologies
01.2016 - 04.2017
  • Responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites
  • Hire qualified applicants to fill open post positions in a proactive and timely manner
  • Regularly evaluate low-performing employees for replacement, upgrade or transfer
  • Client service oriented, with the ability to successfully interact with all levels in the organization
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
  • Professional, articulate and able to use good independent judgment and discretion; while demonstrating a high level of integrity

Security Assistant Account Manager

Universal Protection Services- Palantir Technologies
05.2015 - 01.2016
  • Acted as the first direct supervisory contact to site and Security Professionals, regarding performance, operational needs. Assigned work tasks to Security Professionals and directed their work throughout the day
  • Responsible for supervising, motivating, coaching and training. Responsible for evaluating the work performance of Security Professionals and making recommendations regarding post assignments
  • Responsible for making sure that Post Order manual and all other post and training information was properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
  • Assisted the Account Manager in conducting interviews and evaluating new employees. As well as making recommendations for assignment advancement

Education

High School Diploma -

MT. Eden High School
Hayward, Ca.
2004

Associate of Science - Business Administration And Management

Las Positas College
Livermore, CA

Skills

  • Natural leader
  • Staffing and scheduling
  • Account oversight
  • Performance management and KPI's
  • Exceptional communication skills
  • Accurate and detailed
  • Articulate and well-spoken
  • Strong client relations
  • Program development
  • Data Entry

TEAM® Trainer Certified

TEAM® Certified Instructor Course reviews comprehensive guide and prepares participants to teach the hands-on techniques of the Advanced course. Training consists of hands-on exercises and simulations. Participants learn defensive, non-harmful physical countermeasures to safely defuse and control aggressive or violent behavior. Instructors also share techniques for after-event documentation and debriefing. TEAM® Advanced is fully compliant with The Joint Commission, CMS, DNV (NIAHO), OSHA, and NIOSH guidelines, including those requiring annual workplace violence training. Participants are presented with a Certificate of Completion that is valid for two years. Re-certification requires instructors to teach or co-teach a minimum of 16 hours, or four training sessions, within the two-year period and complete a competency exam.

Timeline

Security Site Manager

AUS-Sutter Hospital
07.2018 - Current

Security Account Manager

Allied Universal- Palantir Technologies
03.2017 - 06.2018

Security Account Manager

Whelan Security - Palantir Technologies
01.2016 - 04.2017

Security Assistant Account Manager

Universal Protection Services- Palantir Technologies
05.2015 - 01.2016

High School Diploma -

MT. Eden High School

Associate of Science - Business Administration And Management

Las Positas College

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ALEX Padilla