Alex Palacios
The Bronx
Summary
Dedicated professional with a strong work ethic and proven customer service skills, honed at Brookfield Properties. Successfully implemented inventory tracking systems, optimizing resource usage and enhancing operational efficiency. Known for reliability and punctuality, consistently maintaining cleanliness and safety standards while fostering positive relationships with guests and team members.
Overview
15
15
years of professional experience
Work History
Porter
Brookfield Properties
11.2025 - Current
- Implemented inventory tracking systems for supplies, reducing waste and optimizing resource usage.
- Streamlined workflows by coordinating logistics for events and deliveries, enhancing operational efficiency.
- Communicated with coworkers and managers about completed duties.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Maintained building exteriors for professional, clean presentation standards.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
Maintenance Crew Member
92nd St Y
11.2021 - Current
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
- Operated hand and power tools for repairs and installations efficiently.
- Collaborated with team members to complete maintenance tasks within set deadlines.
- Trained new crew members on safety protocols and equipment usage standards.
- Coordinated with management to prioritize urgent repairs and service requests effectively.
- Followed routine maintenance checklist.
Porter
Waterside Plaza
04.2011 - 08.2019
- Operated transport equipment to efficiently move materials and supplies throughout the facility.
- Maintained cleanliness and organization in common areas, ensuring a welcoming environment for residents and visitors.
- Assisted residents with luggage handling, enhancing overall customer service experience.
- Collaborated with maintenance staff to address immediate repair needs, improving facility functionality.
- Developed strong relationships with residents, contributing to community engagement and satisfaction levels.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
Education
High School Diploma -
John F Kennedy
The Bronx, NY06.2009
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Safety awareness
- Punctual and dependable
- Heavy lifting
- Cleanliness and hygiene
- Reliability and punctuality
- Critical thinking
- Facility cleaning
Languages
Spanish
Native or Bilingual
Timeline
Porter
Brookfield Properties
11.2025 - Current
Maintenance Crew Member
92nd St Y
11.2021 - Current
Porter
Waterside Plaza
04.2011 - 08.2019
High School Diploma -
John F Kennedy