Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alex Patterson

Lewisville,TX

Summary

Detail-oriented team player with strong organizational skills, and leadership qualities. Ability to handle multiple projects simultaneously, with a high degree of accuracy. A consistent attitude that meshes well with any group.

Overview

10
10
years of professional experience

Work History

Logistics Supervisor/Transportation Router

HD Supply
Flower Mound, TX
03.2024 - Current
  • Selecting carriers and negotiating contracts and rates.
  • Planning and monitoring inbound and outgoing deliveries.
  • Supervising logistics, warehouse, transportation, and customer services.
  • Supervising logistics, warehouse, transportation, and customer services.
  • Supervising logistics, warehouse, transportation, and customer services.
  • Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
  • Organized transportation of goods in accordance with customer requirements.
  • Monitored the delivery of shipments to ensure on-time arrival at destination.
  • Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
  • Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
  • Provided smooth operations by maintaining communication with supervisors of other departments.

Security Officer/Loss Prevention Officer

Four Seasons Hotel/Las Colinas Resort, Dallas
Dallas
02.2022 - 10.2023
  • Completed incident reports and activity logs for accurate, current records.
  • Conducted daily store walk-throughs to identify potential security risks.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Observed video surveillance systems for prompt emergency response.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Interviewed suspects, customers and witnesses to obtain helpful information and statements.

Loss Prevention Officer

Nebraska Furniture Mart Of Texas
06.2021 - 02.2022
  • Conducted daily store walk-throughs to identify potential security risks.
  • Observed video surveillance systems for prompt emergency response.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Completed incident reports and activity logs for accurate, current records.
  • Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
  • Investigated and documented thefts and suspicious activity to improve issue prevention.
  • Liaised with law enforcement and security personnel in issue investigation.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Implemented and maintained loss prevention programs in close collaboration with store management.

Retail Warehouse Associate

Hi-Line Inc.
Dallas, TX
01.2019 - 09.2019
  • Worked closely with management team to ensure timely completion of tasks.
  • Packaged products carefully following established guidelines before shipment.
  • Checked outgoing shipments against invoices or packing lists for accuracy.
  • Maintained accurate inventory levels through cycle counts and physical inventories.
  • Demonstrated excellent communication skills while working with colleagues and customers alike.
  • Used pallet jacks to move items to and from warehouse locations.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to verify attributes and quantities of merchandise.
  • Ensured proper labeling of all products prior to stocking shelves.

Security Officer

Four Seasons Hotel
09.2015 - 06.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Education

Associate of Arts - General Studies

North Lake College
Irving, TX
05.2021

High School Diploma -

Flower Mound High School
Flower Mound, TX
06.2015

Skills

  • Document Management
  • Stationary Surveillance
  • CCTV Surveillance
  • Working within a Team
  • Report Writing
  • Relationship Building and Management
  • General Security
  • Incident Reporting
  • Detail Oriented
  • Physical Fitness
  • High Level of Integrity
  • Organization
  • Delivery planning
  • Logistics supervision
  • Effective communication
  • Workflow coordination
  • Load monitoring
  • Shipping and receiving operations

Timeline

Logistics Supervisor/Transportation Router

HD Supply
03.2024 - Current

Security Officer/Loss Prevention Officer

Four Seasons Hotel/Las Colinas Resort, Dallas
02.2022 - 10.2023

Loss Prevention Officer

Nebraska Furniture Mart Of Texas
06.2021 - 02.2022

Retail Warehouse Associate

Hi-Line Inc.
01.2019 - 09.2019

Security Officer

Four Seasons Hotel
09.2015 - 06.2018

Associate of Arts - General Studies

North Lake College

High School Diploma -

Flower Mound High School

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