Alex Payne
Covington,USA
Summary
Dependable and mechanically inclined operations worker with extensive hands-on experience in assembly, equipment troubleshooting, inventory organization, and freight handling. Recognized as a trusted problem solver, consistently improving quality and reducing product issues while supporting team operations. A safety-aware forklift operator demonstrating a strong work ethic, adaptability, and a proven ability to quickly master new technical processes. Poised to contribute to team success and drive positive results, ready to embrace new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Independent Labor & General Maintenance Assistance
Self-employeed
Covington, GA
07.2024 - Current
- Performed gutter cleaning, debris removal, and light property upkeep, maintaining 10+ properties weekly and improving neighborhood safety and appearance.
- Assisted with equipment troubleshooting and assembly, reducing tool downtime by 15% through proper maintenance.
- Maintained clear communication with clients and team members, ensuring 100% of tasks were completed on schedule.
- Prioritized and executed maintenance tasks efficiently, completing projects 20% faster than average expected time.
- Identified potential hazards and implemented corrective actions, reducing risk of property damage or injury.
- Demonstrated reliability and accountability, completing all assigned jobs without missed deadlines or client complaints.
Operations & Assembly Support
Tractor Supply Co.
Covington, GA
07.2023 - 07.2024
- Assembled trailers, lawn equipment, tractors, generators, and outdoor power tools to manufacturer specifications, reducing product returns by approximately 20%.
- Diagnosed assembly defects and startup issues, preventing repeat service visits and improving customer satisfaction.
- Unloaded freight, organized backroom inventory, and improved storage layout to increase workflow efficiency.
- Operated forklifts and balers while adhering to OSHA and store safety procedures.
- Frequently served as the primary point-of-contact for complex assembly or equipment assistance due to reliability and technical aptitude.
- Supported new hires with task guidance and safe handling practices.
Technical Support & Systems Assistant
Turf Doctor
Jackson, GA
01.2022 - 04.2023
- Reduced system downtime by 20% through proactive hardware and software maintenance.
- Supported and maintained 15+ staff computers, workstations, and local network systems, resolving issues within 2 hours on average.
- Implemented network and device monitoring solutions, decreasing recurring support requests by 15% over six months.
- Optimized computer systems, improving boot times by 30% and application load times by 25%.
- Assisted with server hardware installation and software integration, streamlining system setup and onboarding.
- Diagnosed and resolved technical issues, ensuring 100% operational uptime for critical business operations.
Stocker & Merchandising Support
Nitro 2 Go
Covington, GA
09.2021 - 12.2022
- Reorganized inventory layout and stocking flow, improving stocking efficiency by 25% and reducing product retrieval time.
- Maintained clean, orderly product areas, ensuring 100% accurate placement and compliance with merchandising standards.
- Assisted customers and staff with product location and inventory inquiries, improving customer satisfaction and operational support.
- Monitored stock levels and conducted inventory counts, preventing stockouts and overstock issues.
- Unloaded deliveries and restocked shelves efficiently, reducing replenishment time by 20%.
- Collaborated with team members to implement promotions and displays, increasing product visibility and sales potential.
Apprentice Electrician
Handy Works Co.
Tucker, GA
06.2020 - 08.2021
- Installed, assembled, and tested electrical components, wiring, fixtures, and appliances under licensed supervision, ensuring full compliance with safety codes.
- Repaired and replaced wiring and hardware using hand and power tools, maintaining 100% adherence to safety protocols.
- Assisted on 100+ electrical installations, gaining practical experience in residential and commercial settings.
- Conducted troubleshooting of electrical systems, identifying and resolving issues efficiently to minimize downtime.
- Supported senior electricians in project planning, material preparation, and site organization, improving workflow efficiency by 15%.
- Maintained accurate logs and documentation of electrical work, ensuring compliance with local and national electrical codes.
Education
Some College - Fire Science Technology
Athens Technical College
Athens, GA05-2020
High School Diploma - Science and Technology
Social Circle High School
Social-Circle, GA12-2019
Skills
- Communication Skills
- Problem-Solving
- Project Management
- Microsoft Excel
- Adaptability
- Leadership
- Technical Troubleshooting
- Customer Relationship Building
- Time Management
- Critical Thinking
- Collaboration / Teamwork
- Sales / Marketing Support
Accomplishments
- Chosen for operations responsibilities based on performance, reliability, and problem-solving ability
- Assembled trailers, lawn equipment, generators, tractors, and outdoor power tools to manufacturer specifications
- Reduced product returns by approximately 20% through improved assembly quality and pre-delivery inspections
- Diagnosed assembly defects and startup issues, preventing repeat service visits and customer complaints
- Reorganized backroom and feed storage to significantly improve workflow, organization, and space utilization
- Regularly filled in for Freight Lead to maintain freight flow and operational continuity
- Served as primary technical support contact for company computers and workstations
- Maintained systems, updates, and basic network functionality to minimize downtime
- Assisted with server hardware installation, software setup, and troubleshooting
- Resolved hardware and software issues supporting daily business operations
- Reorganized inventory layout and walk-in coolers to improve stocking efficiency and product accessibility
- Maintained accurate inventory counts and consistent product rotation
- Built and maintained product displays to support sales and promotions
- Assisted a master electrician with residential and light commercial electrical projects
- Installed and replaced outlets, breakers, lighting fixtures, and ceiling fans
- Tested circuits and outlets to verify safe and proper operation
Certification
- Driver's License - August 2026
- Forklift Certification - February 2024
Languages
English - Native
Interests
Technical Interests
- PC building, hardware diagnostics, and component-level repair
- Home lab setup and self-hosted servers
- BIOS/UEFI configuration, performance tuning, and system optimization
- Windows system installation, troubleshooting, and maintenance
- Electrical, mechanical, and equipment assembly projects
Timeline
Independent Labor & General Maintenance Assistance
Self-employeed
07.2024 - Current
Operations & Assembly Support
Tractor Supply Co.
07.2023 - 07.2024
Technical Support & Systems Assistant
Turf Doctor
01.2022 - 04.2023
Stocker & Merchandising Support
Nitro 2 Go
09.2021 - 12.2022
Apprentice Electrician
Handy Works Co.
06.2020 - 08.2021
High School Diploma - Science and Technology
Social Circle High School
Some College - Fire Science Technology
Athens Technical College