Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Store Director
Alspaugh's Ace Hardware Of The Woodlands
The Woodlands, TX
07.2019 - Current
Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
Improved employee retention rates by creating positive work environment that fostered teamwork and camaraderie among staff members.
Streamlined inventory management processes for improved accuracy and timely replenishment of stock.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Boosted revenue $3M by developing and deploying strategies to effectively improve operations.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Developed successful employee retention plan, reducing staff turnover rates significantly.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Reduced operational risks while organizing data to forecast performance trends.
Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
Inventory Manager
Alspaugh's Ace Hardware Of The Woodlands
07.2014 - 07.2019
Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
Optimized supply chain processes by collaborating with suppliers, distributors, and transportation providers for seamless inventory management.
Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
Property Manager
Jefferson Road Storgage, LLC
08.2010 - 01.2014
Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
Assisted in the acquisition of new properties by conducting market research and due diligence assessments.
Streamlined property maintenance processes for increased efficiency and lower costs.
Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.