Alex Perdigon
Riverside,CA
Summary
Energetically driven and customer-focused, I leveraged my problem-solving and computer skills at Martin Luther King High School to significantly enhance sales performance and customer satisfaction. Adept in teamwork and collaboration, I mentored associates to exceed sales targets, fostering a culture of success and accountability. My approach consistently results in repeat business and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
NOCRA
Cody Hudson
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Retail Sales Manager
Martin Luther King High School
08.2023 - 05.2024
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained a clean and organized storefront at all times by enforcing strict housekeeping standards across the entire team.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Business Finance - Finance
University of California Riverside
Riverside, CASkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Computer Skills
- Organization and Time Management
- Problem Resolution
- Decision-Making
Certification
USSF certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Retail Sales Manager
Martin Luther King High School
08.2023 - 05.2024
NOCRA
Cody Hudson
10.2022 - Current
Business Finance - Finance
University of California Riverside