Alex Perez
Greeley,CO
Summary
Dependable and hardworking employee with experience in fast-paced restaraunts. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Overview
5
5
years of professional experience
Work History
Shift Lead
Five Guys Burger And Fries
Fort Collins & Greeley, CO
07.2022 - Current
- Conducted regular inventory checks to maintain accurate stock levels.
- Monitored employee performance and provided feedback on areas for improvement.
- Reviewed daily sales reports and monitored financial performance metrics.
- Supervised staff during shift changes and ensured transition went smoothly.
- Responded to customer inquiries and complaints in a professional manner.
- Implemented company policies consistently across all shifts.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Provided guidance and support to other team members as needed.
- Identified opportunities for operational improvements and communicated them to management.
- Performed administrative tasks including filing documents, data entry.
- Assisted in the training of new employees.
- Ensured that all safety protocols were followed at all times.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
Crew Member
Five Guys Burger And Fries
Fort Collins, Colorado
05.2021 - 07.2022
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Restocked kitchen supplies including food products and utensils.
- Served food quickly for positive guest experiences.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Scrubbed and polished counters to remove debris and food.
Dishwasher
Union Bar & Soda Fountain
Fort Collins, CO
02.2020 - 04.2021
- Sanitized surfaces after each use following standard sanitation practices.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
Education
High School Diploma -
Fossil Ridge High School
Fort Collins, CO05-2023
Some College (No Degree) -
University of Northern Colorado
Greeley, COSkills
- Quality Control
- Kitchen station support
- Equipment Troubleshooting
- Cleaning procedures
- Stress Tolerance
- Strong Work Ethic
- High efficiency
- Fast-Paced Environment
Timeline
Shift Lead
Five Guys Burger And Fries
07.2022 - Current
Crew Member
Five Guys Burger And Fries
05.2021 - 07.2022
Dishwasher
Union Bar & Soda Fountain
02.2020 - 04.2021
High School Diploma -
Fossil Ridge High School
Some College (No Degree) -
University of Northern Colorado