Alex Perez
Asheville,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Food Lion
01.2019 - Current
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
Assistant Manager
Walmart
10.2013 - 01.2019
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Diploma -
Woodrow Wilson High School
Camden, NJ06.2010
Skills
- Strategic Planning
- Goals and Performance
- Sales Growth
- Process Improvement
- Performance Monitoring and Evaluation
- Attention to Detail
- Leadership
- Budget Controls
- Manage Operations
- Shrink Minimization
- Improve Performance
Certification
Safemark certified
Languages
English
Spanish
Timeline
Assistant Store Manager
Food Lion
01.2019 - Current
Assistant Manager
Walmart
10.2013 - 01.2019
Diploma -
Woodrow Wilson High School
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