Alex Peterson
Idaho Falls,ID
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Leader
Mcdonalds
01.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Educated staff on organizational mission and goals to help employees achieve success.
- Lead the crew and the restaurant for success and betters sales.
- Enforced company policies and regulations with employees.
Sales Associate, Freight Manger
Shopko Stores Operating Co. LLC
05.2016 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Packed items to meet shipping requirements.
- Attached labels to finalized products before shipment.
Education
GED -
Stanley High School
Logansport, LA09.2017
Skills
- Quality Inspections
- Conflict Resolution
- Emergency Situations
- Guest Satisfaction
- Role Modeling
- Guest Inquiries
- Job Assignments
- Team Meetings
- Team Leadership
- Team Motivation
- Hospitality Service
- Training Assistance
- Manage Storage Operations
Additional Information
I am also pretty Knowledgeable with Computers and other electronics.
Timeline
Shift Leader
Mcdonalds
01.2019 - Current
Sales Associate, Freight Manger
Shopko Stores Operating Co. LLC
05.2016 - 12.2018
GED -
Stanley High School