Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hobbies and Interests
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Alex Petrakovitz

Provo

Summary

Dedicated and energetic professional with extensive experience in sports operations, team leadership, and event coordination. Background includes serving as a high school baseball student manager, certified umpire, and shift lead at a residential treatment center, demonstrating strong communication, organization, and conflict-resolution skills. Proven ability to support coaches, manage logistics, and foster team culture, with a passion for athletics and contributing to BYU’s tradition of excellence.

Overview

10
10
years of professional experience

Work History

Shift Lead Manager

The Heritage Community
03.2021 - Current
  • Supervised daily operations for residential units, ensuring a safe, structured, and supportive environment for autistic and at-risk youth.
  • Led a team of staff members, delegating responsibilities, monitoring performance, and providing on-the-job coaching.
  • Managed crisis situations calmly and effectively, utilizing de-escalation strategies and behavioral support plans.
  • Coordinated schedules, shift changes, and activity planning to maintain consistency and therapeutic goals.
  • Built trusting relationships with youth through empathy, patience, and clear communication.
  • Documented incidents, progress notes, and behavior data to support treatment planning and compliance requirements.

Salesperson

Moxie Pest Control
03.2022 - 08.2022
  • Prospected and engaged potential customers through door-to-door outreach, presenting pest control services and solutions.
  • Effectively communicated service benefits, treatment plans, and pricing options to meet customer needs.
  • Overcame objections through active listening, product knowledge, and persuasive sales techniques.
  • Consistently met or exceeded weekly and monthly sales targets in a competitive environment.
  • Maintained accurate records of leads, sales, and follow-up appointments.

Sales Associate

Super Sonic Car Wash
01.2021 - 08.2021
  • Promoted and sold monthly membership passes to new and existing customers, consistently meeting or exceeding sales goals.
  • Engaged with customers to explain service packages, benefits, and promotions in a friendly, persuasive manner.
  • Built rapport with repeat customers to encourage loyalty and upsell additional services.
  • Processed sales transactions accurately and efficiently.
  • Collaborated with team members to maintain a positive customer experience and smooth daily operations.

Pest Control Technician

BRD Pest Solutions
07.2020 - 02.2021
  • Inspected residential and commercial properties to identify pest infestations and determine effective treatment plans.
  • Applied safe and environmentally responsible pest control solutions in compliance with state and federal regulations.
  • Maintained accurate service records, treatment logs, and customer communication notes.
  • Educated clients on preventive measures to reduce future infestations.
  • Operated specialized equipment and chemicals with strict adherence to safety protocols.

Student Manager

Oak Ridge High School
08.2015 - 05.2018
  • Coordinated team equipment, uniforms, and game-day logistics to ensure smooth operations.
  • Managed scorekeeping, statistics tracking, and practice setup to support coaches and players.
  • Assisted in scheduling practices, games, and transportation in coordination with athletic staff.
  • Fostered team morale through positive leadership, organization, and reliable support.
  • Developed strong relationships with players, coaches, and staff by maintaining a professional and approachable presence.

Baseball Umpire

ORWALL Little League
02.2016 - 04.2018
  • Officiated youth and amateur baseball games, ensuring fair play and adherence to official rules.
  • Made quick, confident, and unbiased decisions under pressure.
  • Maintained professional communication with coaches, players, and fans to resolve disputes and maintain sportsmanship.
  • Managed game pace, timing, and conflict resolution in high-stress situations.


Education

Bachelor of Business Administration - Business Administration

Brigham Young University
Provo, UT
05-2027

High School -

Oak Ridge High School
Spring, TX
05-2018

Skills

  • Sports Operations & Event Support
  • Team Leadership & Mentorship
  • Game Day Logistics & Coordination
  • Communication & Conflict Resolution
  • Customer Service & Relationship Building
  • Time Management & Organization
  • Rules Interpretation & Enforcement (Baseball)
  • Sales & Membership Promotion
  • Crisis Management & De-escalation Strategies
  • Recordkeeping & Documentation

Accomplishments

    Spirit of Heritage Award

Languages

Portuguese
Professional Working

Timeline

Salesperson

Moxie Pest Control
03.2022 - 08.2022

Shift Lead Manager

The Heritage Community
03.2021 - Current

Sales Associate

Super Sonic Car Wash
01.2021 - 08.2021

Pest Control Technician

BRD Pest Solutions
07.2020 - 02.2021

Baseball Umpire

ORWALL Little League
02.2016 - 04.2018

Student Manager

Oak Ridge High School
08.2015 - 05.2018

Bachelor of Business Administration - Business Administration

Brigham Young University

High School -

Oak Ridge High School

Hobbies and Interests

Some of my hobbies include traveling with my wife, reading, playing sports, and hiking. I enjoy staying active through athletics like baseball and appreciate exploring new places with my family. Reading helps me continuously learn and grow, while hiking allows me to connect with nature and stay physically fit.

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