Alexander Phan
Federal Way,WA
Summary
A highly skilled professional with a background in the trades, offering valuable skills to law enforcement. Demonstrates exceptional problem-solving abilities, meticulous attention to detail, and extensive experience in high-pressure situations. The trade experience has honed troubleshooting skills, strict adherence to safety protocols, and effective teamwork. These skills are directly transferable to handling emergencies, ensuring public safety, and fostering collaboration with colleagues. Committed to applying practical expertise and a disciplined approach to positively contribute to law enforcement and effectively serve the community.
Overview
5
5
years of professional experience
Work History
Wastewater Maintenance Worker
Pierce County Public Works and Planning
05.2024 - Current
- Repaired machinery and equipment according to manufacturer specifications.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Increased overall lifespan of equipment by following preventive maintenance plans and executing unscheduled repairs.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Assisted in emergency situations, quickly responding to incidents and taking necessary actions to minimize damage or disruption to plant operations.
Service Coordinator
Discount Tire
12.2019 - 07.2024
- Managed team of up to 8 Tire Technicians to perform service department duties
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Regularly utilized power tools/hand tools
Lead Technician
Clean Exteriors LLC
06.2021 - 05.2024
- General Labor/Maintenance of Residential and Commercial Roofs
- Mixed cleaning solutions, abrasive compositions, and other compounds to clean the exteriors/roofs of residential and commercial buildings.
- Provided safe roof access with proper ladder and scaffolding use
- Frequently Worked on ladders up to 45ft and maneuvered on roofs up to 5-story
- Frequently lift/carry objects weighing up to 100lbs
- Transported tools, equipment and materials between job sites with proven history of safe vehicle operation.
- Followed safety protocols and monitored risks to safeguard team members and promote adherence to OSHA protocols.
Education
Associate of Applied Science - Criminal Justice
Pierce Community College
High School Diploma -
Puyallup High School
Puyallup, Washington06.2019
Skills
- Special Event Setup
- Team Collaboration
- Effective Communication
- Safe Vehicle Operation
- Traffic Control
- Report Writing
- Conflict de-escalation
- Emergency Response
References
- Kimo Combs, Owner, Clean Exteriors LLC, (253) 300-5335
- Evan Sampson, Senior Assistant Manager, Discount Tire, (360) 556-0691
- Jeremy Carnahan, Wastewater Operations Supervisor, Pierce County, (253) 798-2567
Timeline
Wastewater Maintenance Worker
Pierce County Public Works and Planning
05.2024 - Current
Lead Technician
Clean Exteriors LLC
06.2021 - 05.2024
Service Coordinator
Discount Tire
12.2019 - 07.2024
Associate of Applied Science - Criminal Justice
Pierce Community College
High School Diploma -
Puyallup High School
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