Alex Pineda
Mineola,NY
Summary
Dynamic professional with a proven track record, excelling in customer service and relationship building. Demonstrated attention to detail and strong problem-solving skills, enhancing client satisfaction and driving business growth. Adept at multitasking and organization, consistently delivering results under pressure while fostering effective team collaboration.
Overview
13
13
years of professional experience
Work History
Technican/Delivery Assistant
All Scientific Tech
06.2024 - 11.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Warehouse Assistant
Rails Fire Protection
06.2023 - 06.2024
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Business Development Executive
Music Farm
01.2019 - 05.2023
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Supervisor
Sommer Insulation
01.2013 - 01.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Master Certification in Autobody Collision -
New York Automotive And DIesel Institute
Jamaica06-2011
High School Diploma -
Mineola High School
Mineola, NY06-1999
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Technican/Delivery Assistant
All Scientific Tech
06.2024 - 11.2025
Warehouse Assistant
Rails Fire Protection
06.2023 - 06.2024
Business Development Executive
Music Farm
01.2019 - 05.2023
Supervisor
Sommer Insulation
01.2013 - 01.2018
Master Certification in Autobody Collision -
New York Automotive And DIesel Institute
High School Diploma -
Mineola High School
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