Alex Quinn
Gilmer,Tx
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Administration Manager
Hefner Group Insurance
07.2024 - Current
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Collaborated with cross-functional teams to improve communication flow between departments, leading to more effective decision-making processes.
- Created Excel and PowerPoint presentation materials to prepare upper management for client meetings and demonstrations.
- Used QuickBooks to manage bookkeeping and payroll for 5 offices.
- Quoted/ Signed life and Health and Property and Casualty insurance policies.
- Currently the Marketing Director for the company. Responciblities include updating social media accounts, website, and planning all company gatherings for all locations.
Office Manager
Carrifee Court Reporting LLC.
02.2023 - 01.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Bookkeeper/ Maintenance
Gretchen Shore LLC. “Be Happy Rentals”
08.2017 - 05.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Insurance Agent (life and health)
Ralston Agency (AIL)
09.2022 - 01.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Cashier
Brookshires
03.2017 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Business Administration and Marketing -
Western Governors University (WGU)
06.2024
Skills
- Customer Service
- Office Management
- Bookkeeping
- Data Entry
- Conflict Management
- Scheduling
- HR
Certification
General Lines Agent : Life, Accident, Health & HMO, Property and Casualty
Timeline
Assistant Administration Manager
Hefner Group Insurance
07.2024 - Current
Office Manager
Carrifee Court Reporting LLC.
02.2023 - 01.2024
Insurance Agent (life and health)
Ralston Agency (AIL)
09.2022 - 01.2023
Bookkeeper/ Maintenance
Gretchen Shore LLC. “Be Happy Rentals”
08.2017 - 05.2023
Cashier
Brookshires
03.2017 - 06.2018
Business Administration and Marketing -
Western Governors University (WGU)