ALEX RADOSAVLJEVIC

• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
• Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Monitored front areas so that questions could be promptly addressed.
• Trained team members on new hotel services and products to support promotional efforts.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Interceded between employees during arguments and diffused tense situations.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

• Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings.
• Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
• Applied math and very constant concentration without being side tracked.
• Removed existing flooring to prepare the job location and had to memorize and calculate material and cost on floor surfaces for new flooring.
• Measured, cut, and installed materials.
• Installed a variety of type of flooring for every customer..

(Including but not limited to: Hardwood floors, Laminate, Luxury vinyl planks, engineered flooring, and resurfacing.

• Conducted accurate measurements and calculations to verify proper layout and installation.
• Professionally sanded and sealed floors to complete installation process.
• Coordinated with subcontractors to facilitate on-time delivery of supplies and flooring materials.
• Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
• Operated hand tools and machines to cut material and achieve proper fit around obstructions.
• Supplied accurate measurements and estimates for projects.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Interceded between employees during arguments and diffused tense situations.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Implemented project management techniques to overcome obstacles and increase team productivity.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Kept high average of performance evaluations.

• Delivered high level of service to all customers and effectively resolved issues.
• Monitored OSHA compliance standards at job site.
• Utilized well-developed carpentry skills to fix [Item] and [Item] in homes.
• Worked closely with homeowners to ascertain specifics of project.
• Managed on-site property inspections and worked to resolve issues.
• Collected, arranged, and input information into database system.
• Obtained permits and building guidelines from [City]'s building department.
• Worked closely with general contractor on completion of punchlist tasks.
• Created and managed project plans, timelines and budgets.
• Observed packing operations to verify conformance to specifications.
• Generated reports detailing findings and recommendations.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Developed effective improvement plans in alignment with goals and specifications.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

• Completed daily orders with expert picking and packing of shipments.
• Protected materials for transport by correctly packaging products in boxes and crates.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
• Inspected items to identify discrepancies and damages and reported to supervisor.
• Proved successful working within tight deadlines and a fast-paced environment.
• Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
• Collaborated with team members to achieve daily goals and meet company objectives.
• Measured quantity, weight and dimensions to determine cost of shipping.
• Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
• Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
• Trained new employees on proper packing and labeling techniques and to apply best practices.
• Monitored outgoing packages for proper labels and accurate address information.
• Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
• Loaded items onto conveyor belts and pallets.
• Loaded and unloaded items from production line.
• Utilized adhesive labels and other materials to package items.
• Adjusted machine settings to accommodate different items and packaging materials.
• Placed items into bags, boxes or other containers.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Picked orders, scanned products and packed boxes.
• Scheduled pickups and deliveries to maintain smooth operations.
• Coordinated storage locations and product movements.
• Checked shipments against paperwork and signed documents.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Analyzed data to prepare reports and identify process improvements.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.