Alex Ramirez
Chicago,IL
Summary
Proven leader at Jewel Food Stores, adept in store operations and team management, significantly enhancing customer satisfaction and reducing shrinkage. Excelled in employee supervision and motivation, ensuring high performance and profitability. Skilled in recruitment and hiring, fostering a dynamic and efficient workplace environment.
Overview
13
13
years of professional experience
Work History
Assistant Store Director
Jewel Food Stores
05.2011 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Partnered with store director to interview, hire, train, and develop department managers and team members to build and sustain high in-store performance.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Implemented effective loss prevention strategies, reducing shrinkage and increasing overall profitability.
- Responded to customer complaints and comments.
- Reported problems with employees, products or service to store manager.
- Supervised employees and different store departments.
- Oversaw scheduling, maintaining adequate staff coverage while minimizing labor costs.
Education
No Degree - Accounting
Northwestern University
Evanston, ILSkills
- Store operations
- Employee Supervision
- Team Management
- Employee Motivation
- Report Writing
- Recruitment and hiring
Timeline
Assistant Store Director
Jewel Food Stores
05.2011 - Current
No Degree - Accounting
Northwestern University
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