Summary
Overview
Work History
Education
Skills
Timeline
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Alex Ray

Greenwood,LA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

8
8
years of professional experience

Work History

Volunteer

Chrisitan Service
Shreveport, LA
01.2023 - Current
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Offered support and assistance to community members.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep, set up, and breakdown of community and public events.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
  • Developed and implemented fundraising approaches to raise money for cause.
  • Made referrals to utilize community resources for resident's needs.

Case Manager

Mckinney Vento
Shreveport, LA
11.2022 - Current
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Maintained accurate and confidential client records in accordance with legal requirements.
  • Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
  • Recorded comprehensive case notes and follow up documentation for admitted and transferred clients.
  • Assisted clients in developing skills and strategies for dealing with their issues.
  • Provided crisis intervention services to clients in urgent need.
  • Developed individualized service plans to address specific client challenges.
  • Prepared reports and case notes detailing client interactions and progress.
  • Managed caseload efficiently, prioritizing tasks to meet client needs and deadlines.

CEO

Hyssop Care Foundation
Shreveport, LA
03.2019 - Current
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Formed and sustained strategic relationships with clients.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Qualified Mental Health Specialist

Source Of Solutions
Bossier, LA
03.2017 - Current
  • Interviewed clients to gather data of social and psychiatric relevance.
  • Prepared evaluation reports based on diagnostic tools.
  • Created client treatment plans based on assessments and goals.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Performed research tasks to increase knowledge of human behavior and performance.
  • Developed treatment plans based on client mental and physical conditions.
  • Assisted clients in overcoming dependencies, adjusting to change and removing bad habits.
  • Counseled patients individually and in group sessions.
  • Collected client information through interviews, observations and tests.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Met with probation officers and police to exchange necessary information during treatment process.
  • Sought out quality jobs for individuals and matched with employers for successful employment.
  • Conducted programs to prevent substance abuse or improve community health or counseling services.
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
  • Modified treatment activities or approaches as needed to comply with changes in clients' status.
  • Developed and implemented treatment plans based on clinical experience and knowledge.
  • Prepared and maintained required treatment records and reports.
  • Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
  • Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
  • Referred patients or clients to community resources or specialists.
  • Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.

Education

Master of Science - Organizational Leadership

Northcentral University
San Diego, CA
05-2025

Bachelor of Arts - Psychology

University of Louisiana At Monroe
Monroe, LA
05-2022

Associate of Arts - Human Services

Southern University At Shreveport
Shreveport, LA
05-2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Friendly, positive attitude
  • Networking
  • Microsoft office
  • Critical thinking
  • Verbal communication
  • Training & Development
  • Organizational skills
  • First Aid/CPR
  • Multitasking
  • Excellent communication
  • Social perceptiveness

Timeline

Volunteer

Chrisitan Service
01.2023 - Current

Case Manager

Mckinney Vento
11.2022 - Current

CEO

Hyssop Care Foundation
03.2019 - Current

Qualified Mental Health Specialist

Source Of Solutions
03.2017 - Current

Master of Science - Organizational Leadership

Northcentral University

Bachelor of Arts - Psychology

University of Louisiana At Monroe

Associate of Arts - Human Services

Southern University At Shreveport

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Alex Ray