Alex Razo
San Diego,CA
Summary
Results-driven professional with extensive experience in retail and logistics. Expertise in time management, inventory control, and safety protocols. Proven track record of streamlining operations and enhancing customer satisfaction through efficient service delivery.
Overview
4
4
years of professional experience
Work History
Package Handler
Fed Ex Ground
Miramar, CA
09.2024 - 03.2025
- Executed timely loading of packages onto trucks for efficient deliveries.
- Sorted incoming shipments to facilitate rapid processing.
- Operated conveyor belts and scanning equipment while adhering to safety standards.
- Maintained a clean work area to uphold safety compliance.
- Collaborated with team members to achieve daily operational goals.
- Inspected packages for damage prior to shipment processing.
- Followed strict safety protocols during all handling operations.
- Assisted in training new hires on essential procedures.
Assistant Store Manager
Lids Hat World
Bonita, CA
08.2022 - 12.2023
- Supported daily store operations while ensuring accurate inventory management.
- Trained new staff on effective customer service and sales techniques.
- Maintained visual merchandising standards to enhance product presentation.
- Managed cash register transactions and processed deposits efficiently.
- Collaborated with team to create promotional displays and setups.
- Resolved customer inquiries and issues to ensure satisfaction.
- Monitored stock levels and coordinated restocking with suppliers.
Cashier/Server
Luna Grill
Chula Vista, CA
02.2021 - 06.2022
- Efficiently operated cash register during peak dining hours to maximize service speed.
- Processed customer transactions swiftly and accurately, enhancing overall customer experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Assisted customers with menu inquiries and special requests for personalized service.
- Collaborated with team members to ensure seamless service flow throughout dining periods.
- Monitored inventory levels at front counter to identify restocking needs promptly.
- Trained new team members in cash register operation and customer service protocols.
- Worked closely with front-end staff to enhance customer assistance and satisfaction.
Education
High School Diploma -
Olympian High School
Chula Vista, CA06-2022
Skills
- Effective communication
- Work ethic
- Problem solving
- Team collaboration
- Customer service
- Attention to detail
- Inventory management
- Time management
- Safety compliance
- Integrity
Timeline
Package Handler
Fed Ex Ground
09.2024 - 03.2025
Assistant Store Manager
Lids Hat World
08.2022 - 12.2023
Cashier/Server
Luna Grill
02.2021 - 06.2022
High School Diploma -
Olympian High School