Dynamic Sales Director with a proven track record at Genesis Health Clubs - Saw Mill Club, excelling in sales strategies and team leadership. Achieved significant revenue growth through innovative market trend analysis and effective relationship building. Excelled in optimizing sales processes and training staff, consistently surpassing performance targets while fostering a culture of continuous improvement.
Overview
13
13
years of professional experience
Work History
Sales Director/Club Manager
Genesis Health Clubs - Saw Mill Club
05.2024 - Current
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Utilized consumer trends to shape sales approaches.
Developed a strong team of employees through effective recruitment, hiring, and ongoing professional development programs.
Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins.
Sales Director/Operations Manager
Saw Mill Club
02.2018 - 05.2024
.
Fostered a culture of continuous improvement within the sales/operations departments, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
Membership Consultant
Saw Mill Club
02.2012 - 02.2018
Consistently achieved or exceeded monthly sales targets by effectively communicating value propositions tailored to individual prospects'' needs during consultations.
Tracked membership data accurately, providing managers with valuable insights for strategic decision-making processes.
Conducted comprehensive tours of the facility to prospective members, showcasing available amenities and services.
Worked closely with other departments within the organization to ensure seamless coordination of efforts in achieving overall club objectives.
Boosted overall club revenue through the upselling of additional services and amenities to members.
Used CRM software to record customer interactions and track general sales activities for review and follow-up.