Alex Richardson
Chesapeake,VA
Summary
Dedicated Independent Adjuster known for punctuality, excellent customer service and attention to detail. Pursuing employment options where customer service and positive attitude and technical expertise of claims handling will have a positive influence on the customer experience. Motivated professional offering dedication as a Catastrophe Claims Adjuster. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines every time. Flexible hard worker willing to go the extra mile. Hard worker ready and passionate about learning to be an effective adjuster. Actively seeking out a dynamic role as a Property Desk Adjuster or as a File Reviewer. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
- Over 500 home inspections and written damage reports to include detailed photos
- State Farm Property certification
- Allstate Certification
- Advanced experience with Xactimate and estimate writing
- Conducted 40 field inspections for Hurricane Ian while working for Telaclaims
- Completed 272 estimates for Hurricanes Ian and Nicole while working with Telaclaims
- Completed 400+ claims as a Desk Adjuster
- Completed 700+ estimates on a specialized team to aid fellow adjusters
- Part of a specialized team of adjusters called 'Strike Team'
- Delivered customer service exceeding industry standards, ensuring policyholders were aware of all facets of the claim handling process from start to finish.
U.S. Navy, DFAS
01.2016 - 12.2021
- Prepared for underway operations by repairing, maintaining and stowing equipment
- Trained supervised personnel handling shipboard maintenance functions
- Responded to onboard and medical emergencies with calm, level headed approach.
Property Preservation Specialist
Property keepers
03.2011 - 01.2016
- Managed daily operations, maintenance and administration of various properties
- Inspected properties, took pictures of various amounts damage of the property
- Vast knowledge and experience in new construction, roofing, siding, framing, drywall, painting, flooring, and building materials.
Education
High School diploma -
Indian River High School
06.2014
Skills
- Work Ethic
- Time Management
- Data Management
- Claims handling
- Policy Management
- File reviewing
- Strong communication skills
- Attention to detail
- Estimate Writing
- Negotiations
- Customer Service oriented
- Research
- Teamwork and Collaboration
- Supervision and leadership
- Self-Directed
- Critical Thinking
- Analytical Thinking
- Attention to Detail
- Dependable and Responsible
- Organization
- Problem-Solving
Certification
- Texas
- Georgia
- Utah
- Nevada
References
- Cassius Wilkins, 757-406-3737
- Alexander Anderson, 757-343-2212
Timeline
U.S. Navy, DFAS
01.2016 - 12.2021
Property Preservation Specialist
Property keepers
03.2011 - 01.2016
High School diploma -
Indian River High School