ALEX RISDON
Santa Clarita,CA
Summary
Motivated and personable professional with 4+ years of customer service and serving experience in fast-paced restaurant environments. Skilled in communication, sales, teamwork, and building strong relationships with customers and coworkers. Known for staying calm under pressure, creating positive guest experiences, and maintaining a strong work ethic in high-energy settings. Ambitious and adaptable, with experience balancing work, academics, and leadership responsibilities while consistently delivering reliable results.
Overview
9
9
years of professional experience
Work History
PRIVATE BABYSITTER
Oswell Family
Santa Clarita, CA
01.2018 - 11.2022
ICE CREAM SERVER
Coldstone Creamy
Valencia, CA
06.2022 - 03.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with management to develop marketing and promotional activities.
- Performed serving and cleaning to high standards and provided excellent customer satisfaction.
Server
STONEFIRE Grill
23300 Cinema Dr
11.2023 - 11.2024
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Managed food and beverage orders accurately, minimizing errors and enhancing dining experience.
- Trained new staff on menu items, service standards, and operational procedures to ensure team efficiency.
- Collaborated with kitchen staff to synchronize orders and streamline service flow during peak hours.
Server
À La Diabla Sushi
San Fernando, CA
09.2024 - 03.2025
- Implemented feedback mechanisms to gather guest insights, driving improvements in service delivery.
- Oversaw daily restaurant operations, maintaining cleanliness and organization within dining area for optimal guest comfort.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere that encouraged repeat visits.
- Resolved customer complaints promptly and effectively, enhancing overall satisfaction and reputation of establishment.
Assistant House Manager
Private Residence
200 S Mapleton Dr
06.2024 - 07.2026
- Coordinated daily household operations to ensure smooth functioning and effective communication among staff.
- Managed scheduling for household staff, optimizing resource allocation and coverage for various tasks.
- Supervised maintenance and service activities, ensuring high standards of cleanliness and organization throughout the residence.
- Developed and implemented procedures for inventory management of supplies, enhancing efficiency in procurement processes.
Server
Mr Sushi Japanese Restaurant
Valencia, CA
03.2025 - 07.2026
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School - undefined
Golden Valley High School
Santa Clarita, CA05.2024
Skills
- Excellent Verbal and Written Communication
- Guest Engagement
- Complaint Resolution
- Time Management
- Teamwork
- Leadership
- Problem Solving
- Cash Handling
- Payment Processing
- Quality Assurance
CAPTAIN OF WEST COAST ELITE TRAVELING SOCCER TEAM
I was fortunate enough to be named Captain of my traveling team that competed in a number of tournaments - England, Spain, Germany, France - over the 2015-2019 time period. Above gaining confidence and leadership skills, traveling abroad taught me to be very adaptable and respond appropriately to new and unexpected situations. It boosted my self-awareness and problem-solving skills.
Languages
Spanish
Professional Working
Timeline
Server
Mr Sushi Japanese Restaurant
03.2025 - 07.2026
Server
À La Diabla Sushi
09.2024 - 03.2025
Assistant House Manager
Private Residence
06.2024 - 07.2026
Server
STONEFIRE Grill
11.2023 - 11.2024
ICE CREAM SERVER
Coldstone Creamy
06.2022 - 03.2023
PRIVATE BABYSITTER
Oswell Family
01.2018 - 11.2022
High School - undefined
Golden Valley High School