Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALEX RIVERA

Houston

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Bun Slut
02.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Assistant Manager

Kura Sushi
04.2024 - Current
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
  • Coached and mentored new employees on company policies and procedures.
  • Tracked store inventories and replenished products according to demand.
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.

Lead Kitchen Supervisor

JOEY Restaurants
03.2022 - 11.2023
  • Closing manager
  • Documented employee disciplinary action taken following policy violations or improper behavior.
  • Assisted in developing standard operating procedures for various tasks within the kitchen.
  • Collaborated with front-of-house personnel to ensure efficient service flow during peak hours.
  • Monitored inventory levels of food supplies; placed orders with vendors when necessary.
  • Supervised a team of 10 chefs, providing guidance and direction on daily operations.
  • Performed opening, closing and side work duties in accordance with guidelines.

Kitchen Staff Member

RA SUSHI BAR RESTAURANT
05.2021 - 03.2022
  • Hibachi Chef
  • Line Chef
  • Prep cook
  • Managed time efficiently by multitasking between tasks without compromising quality of work.
  • Maintained high standards of sanitation, hygiene, and safety protocols in the kitchen environment.
  • Set up workstation with all needed ingredients and cooking utensils and equipment.

Line Cook/Prep Cook

Saltgrass Steakhouse
03.2021 - 05.2021

Education

High School Degree -

Lamar Cons High School

Skills

  • Meat Cutting
  • Cooking
  • Food Preparation
  • Food Safety
  • Culinary Experience
  • Restaurant Experience
  • Management
  • Leadership
  • Cash register
  • Customer service
  • Kitchen management
  • Team management
  • Cash handling
  • Kitchen experience
  • Hospitality
  • Food production
  • Chef
  • Mechanical knowledge
  • Food service
  • Knife skills
  • Meal preparation
  • Food handling
  • Food industry
  • Organizational skills
  • Communication skills
  • Construction
  • Sales
  • Catering
  • Cleaning
  • Kitchen stations
  • Supervising experience
  • Team leadership
  • Money handling
  • Time management
  • Team motivation
  • Team collaboration
  • Task delegation
  • Goal setting
  • Staff development
  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Staff management

Certification

  • TABC Certification, 2024-04-01, 2026-04-30, Certified to sell alcohol safely.
  • Serv Safe Manager Certification, 2024-04-01, 2024-04-30, Managers Serv Safe Certified.

Timeline

General Manager

Bun Slut
02.2025 - Current

Assistant Manager

Kura Sushi
04.2024 - Current

Lead Kitchen Supervisor

JOEY Restaurants
03.2022 - 11.2023

Kitchen Staff Member

RA SUSHI BAR RESTAURANT
05.2021 - 03.2022

Line Cook/Prep Cook

Saltgrass Steakhouse
03.2021 - 05.2021

High School Degree -

Lamar Cons High School
ALEX RIVERA