Alex Rodgers
Cumming,Georgia
Summary
Enthusiastic Public Relations graduate, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of clients needs and desires, with specific training in online marketing and graphic design. Motivated to learn, grow and excel by helping bolster local businesses in the process.
Overview
8
8
years of professional experience
Work History
Detailer
Michigan Camera
10.2023 - Current
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of cameras
- Cleaned, packed and stored camera equipment to prepare for next-day use.
- Operated studio lights and changed bulbs.
- Processed and shipped customer orders and deliveries to fulfillment centers.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Reduced waste and increased sustainability by carefully managing supplies inventory, preventing overstocking or shortages of essential materials.
Public Relations Assistant
An Officer And A Gentlewoman LLC.
10.2023 - 07.2024
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Collaborated with clients to define project requirements and deliverables.
- Acted as a liaison between clients and event staff to ensure smooth operations.
- Personally assisted talent during events to ensure success.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting strict deadlines.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Lash Consultant
Amazing Lash Studio
06.2023 - 10.2023
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Assisted clients in selection of lash length and color to create desired effects.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
- Updated customer records and maintained accurate client information.
- Handled payments and processed credit card transactions.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Beauty Advisor
Ulta
11.2022 - 07.2023
- Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
Shift Supervisor, Trainer, Server
Red Robin
10.2021 - 10.2022
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
- Completed store opening and closing procedures and balanced tills.
- Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions.
- Conducted routine inspections to check quality and compliance with established specifications.
- Created, collected, and recorded data on new hire progress to determine the next steps for employee success.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Took part in quarterly meetings to address staff shortcomings and implement strategies going forward.
Server
Red Robin
01.2020 - 10.2021
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Contributed to inventory management by monitoring stock levels.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collected credit card, cash, and gift certificate payments and dispensed change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Sales Associate
Bath and Body Works, Limited Brands
10.2019 - 05.2020
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Delivered a high level of assistance by locating products and checking the store system for merchandise at other sites.
Social Media Intern (Communication Department)
University Of North Georgia
01.2020 - 04.2020
- Responded to comments, posts, and questions from various channels under the supervision of a Supervisor.
- Utilized best practices for SEO optimization to boost social media program's visibility.
- Created informative and entertaining posts for clients' Twitter, Facebook, and Instagram pages.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Public Relations Consultant
The Place Of Forsyth County
09.2020 - 10.2020
- Worked with the marketing department on branding strategies.
- Monitored marketing content for quality, accuracy, and impact.
- Analyzed social media campaigns and activities for effectiveness and made recommendations for improvement to increase engagement.
- Discussed SEO needs and optimized strategies for short- and long-term campaigns.
- Identified target market and key segments through in-depth analysis of markets and related trends.
Student Government Secretary
University Of North Georgia
08.2019 - 12.2019
- Conducted thorough research using diverse resources to assist the professional staff with routine and particular project tasks.
- Compiled meeting reports for program leaders.
- Successfully completed special projects to exceed the goals of both Cumming SGA and the overall organization
- Creating and distributing all promotional materials including, flyers, social media content, and infographics.
- Acting as a liaison between SGA and university staff.
Orientation Leader
University Of North Georgia
02.2018 - 12.2020
- Helped students troubleshoot and resolve issues with registration.
- Assisted with the transition to college life by providing one-on-one support.
- Provided subject matter expertise to other institutional departments and offices.
- Coordinated and led group campus tours and presentations for up to 200 students and parents.
- Developed and presented programming to new students and parents
Cashier
Kroger
12.2016 - 06.2019
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with special services, account updates, and promotional options.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Public Relations
University Of North Georgia
Dahlonega, GA05.2021
Skills
- Social media expertise
- PR strategy development
- Sales Goals
- Guest Services
- Accurate Money Handling
Accomplishments
- Design - Responsible for creative design for 2 different Ulta beauty locations.
- Boosted engagement on various social media accounts up to 25%
- Top seller in both retail and restaurant settings, winning several sales-based competitions.
- Short films accepted/shown in the Georgia Film Festival.
- 4th place winner of the national PR Campaign competition held by the PRSSA.
- Selected for university-wide social media, student takeovers.
- Microsoft Certified.
Affiliations
- PRSSA - Public Relations Student Society of America
Timeline
Detailer
Michigan Camera
10.2023 - Current
Public Relations Assistant
An Officer And A Gentlewoman LLC.
10.2023 - 07.2024
Lash Consultant
Amazing Lash Studio
06.2023 - 10.2023
Beauty Advisor
Ulta
11.2022 - 07.2023
Shift Supervisor, Trainer, Server
Red Robin
10.2021 - 10.2022
Public Relations Consultant
The Place Of Forsyth County
09.2020 - 10.2020
Server
Red Robin
01.2020 - 10.2021
Social Media Intern (Communication Department)
University Of North Georgia
01.2020 - 04.2020
Sales Associate
Bath and Body Works, Limited Brands
10.2019 - 05.2020
Student Government Secretary
University Of North Georgia
08.2019 - 12.2019
Orientation Leader
University Of North Georgia
02.2018 - 12.2020
Cashier
Kroger
12.2016 - 06.2019
Bachelor of Arts - Public Relations
University Of North Georgia