Alex Rodriguez
Ramona,CA
Summary
Spirited individual, Dedicated work ethic and commitment to team contribution. Upbeat individual with positive demeanor when responding to customer inquiries and questions. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss.
Overview
10
10
years of professional experience
Work History
- Skilled with computer applications related to excel, word and others, including onsite property management software
- Promoted effective professional relationships with New Prospect and Residences by showing respect, dependability and being courteous
- Maintain resident relations, deal with complaints and problems relating to service and lease provisions
- Maintain accurate log on events/issues with residents
- Responded to technical issues by troubleshooting and resolving problems
- Offered rental suggestions for businesses and individuals based on needs
- Answered telephones to assist customers and resolve issues
- Maintain resident relations, deal with complaints and problems relating to service and lease provisions
- Maintain accurate log on events/issues with residents
- Run credit checks for prospective tenants and verify all required information needed for rental approvals
- Skilled with computer applications related to excel, word and others, including onesite property management software.
Store Support
Home Depot
03.2023 - Current
- Ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services
- Direct customer or vendor interaction
- Directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance
- Cooperatively with other Associates, vendors, carriers, and productively with little/some supervision.
Staffing Manager
The Phoenix Staffing
10.2021 - 01.2023
- Identifying staffing requirements based on business needs and current employee skill sets
- Recommending hiring decisions based on the candidate’s qualifications and experience
- Training new employees in their jobs and on company culture and procedures
- Reviewing resumes, conducting phone interviews, and arranging face-to-face interviews with applicants
- Managing recruitment campaigns, including designing advertisements and posting job listings on company websites
- Reviewing applications and making hiring recommendations to hiring managers
- Ensuring that all new staff members are provided with training and resources needed to be successful in their positions.
Leasing Professional
Conam
06.2021 - 10.2021
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
Tool Rental Associate
Home Depot
06.2020 - 06.2021
- Enhanced customer satisfaction by providing knowledgeable tool recommendations and usage advice.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Educated customers on proper tool maintenance, prolonging the lifespan of rented equipment.
- Inspected returned items for damage or wear, assessing repair needs or replacement decisions accordingly.
Community Support Division
Willmark Communities Management
06.2019 - 03.2020
- Identifying staffing requirements based on business needs and current employee skill sets
- Recommending hiring decisions based on the candidate’s qualifications and experience
- Training new employees in their jobs and on company culture and procedures
- Reviewing resumes, conducting phone interviews, and arranging face-to-face interviews with applicants
- Managing recruitment campaigns, including designing advertisements and posting job listings on company websites
- Reviewing applications and making hiring recommendations to hiring managers
- Ensuring that all new staff members are provided with training and resources needed to be successful in their positions.
General Manager
AT&T
11.2013 - 07.2019
- Built and maintained loyal, long-term customer relationships through effective account management
- Designed sales and service strategies to improve revenue and retention
- Managed shrink processes and inventory levels for corrective action planning to save costs.
Education
High School Diploma -
Ramona High School
Ramona, CA06.2000
Skills
- Cash and credit card transactions
- Account discrepancy resolution
- Product knowledge
- Relationship building
- Sales team development
- Employee scheduling
- Friendly, Positive Attitude
- Customer Service
- Multitasking Abilities
Timeline
Store Support
Home Depot
03.2023 - Current
Staffing Manager
The Phoenix Staffing
10.2021 - 01.2023
Leasing Professional
Conam
06.2021 - 10.2021
Tool Rental Associate
Home Depot
06.2020 - 06.2021
Community Support Division
Willmark Communities Management
06.2019 - 03.2020
General Manager
AT&T
11.2013 - 07.2019
High School Diploma -
Ramona High School