Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesManager

Alex Rodriguez

Houston,TX

Summary

Dedicated and detail-oriented Certified Medical Assistant with a strong foundation in patient care and clinical support, complemented by CPR certification. Proficient in operating forklifts, demonstrating versatility and a commitment to safety in various environments. A valid driver's license ensures reliable transportation and flexibility in meeting job demands. Eager to leverage extensive skills and over 10 years of sales and customer service experience to contribute meaningfully in a dynamic healthcare setting.

Overview

13
13
years of professional experience

Work History

Sales Manager

Metro by T-Mobile
11.2014 - Current
  • Keep the store tidy
  • Handle inventory
  • Supervised floor sales
  • Supervised cashiers and register transactions
  • Sold cell phones, accessories, plans.
  • Identified sales opportunities and acted on leads
  • Answered product and service related questions
  • Provided outstanding customer service

Cashier Team Lead

Jack in the Box
01.2013 - 12.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Overnight Stocker and Receiver

Walmart
10.2012 - 12.2012
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
  • Collaborated with team members to complete large-scale restocking projects within tight deadlines.
  • Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.

Education

College in Medical Assistant - undefined

Remington college
Houston, TX
09.2014

High school or equivalent - undefined

Crosby High School
Crosby, TX
06.2012

Skills

  • Sales
  • Data Entry
  • Microsoft Word

Languages

English - Fluent
Spanish - Fluent

Timeline

Sales Manager

Metro by T-Mobile
11.2014 - Current

Cashier Team Lead

Jack in the Box
01.2013 - 12.2013

Overnight Stocker and Receiver

Walmart
10.2012 - 12.2012

College in Medical Assistant - undefined

Remington college

High school or equivalent - undefined

Crosby High School

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Alex Rodriguez