Resourceful Project Manager with a strong track record in overseeing project lifecycles, from procurement to delivery. Proficient in managing budgets, optimizing resource allocation, and ensuring project timelines are met. Committed to continuous improvement and empowering teams to enhance operational efficiency.
Overview
13
13
years of professional experience
Work History
Project Manager
A.R. Remodeling
San Bernardino , CA
08.2021 - Current
Identified and allocated plans and resources to align with project goals and objectives.
Managed projects through all phases, from procurement to commissioning, ensuring timely delivery.
Developed and initiated projects, managed costs, and monitored performance.
Coordinated with contractors to meet project deadlines and ensure adherence to performance standards.
Customer Service Representative
Arizona Tile
Ontario, CA
07.2017 - 03.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Salesman
Capital Countertops And Cabinets
Corona, CA
03.2014 - 06.2017
Promoted and up-sold products and services to meet needs of customers.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Upheld high standards of customer service by promoting and upselling new products and services.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.