Alex Rojas
Pilot Point
Summary
Dedicated and hardworking professional with a proven ability to thrive in fast-paced environments. Quick learner consistently exceeding
expectations while taking the initiative to drive results.
Passionate about providing exceptional support and assistance to colleagues and clients, fostering a collaborative and positive atmosphere. Committed to continuous improvement and contributing to team success through a proactive approach.
Overview
10
10
years of professional experience
Work History
Owner/Sales Associate
Dr.Tops
Denton, TX
05.2020 - Current
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Trained and mentored staff on best practices for service delivery and product knowledge.
- Managed Customer Relationships and closed jobs.
- Established effective marketing campaigns to increase brand visibility and sales growth.
General manager
Empire Countertops
San Antonio, Texas
08.2019 - 01.2020
- Oversaw production as well as, sales, and general finances. Focused on management and customer service.
Sales representative
Empire Countertops LLC
Pilot Point, Texas
08.2017 - 08.2019
- Worked on building a client base for the company by following leads, and doing cold calls. Focused on sales and customer service.
Store manager
Domino's Pizza
Pilot Point, Texas
11.2016 - 08.2017
- Oversaw customer service reps, as well as took inventory, closed off end of day finances, and prepared food. Focused on management and customer service.
Customer service representative
Dominos pizza
Pilot Point, Texas
12.2015 - 11.2016
- Answered phone calls, as well as took orders and received customer complaints. focused on customer service.
Education
High School Diploma -
Pilot Point High School
Pilot Point, Texas05.2017
Skills
- Microsoft office
- Customer service
- Word
- Management
- Salesforce
- Customer relations
- Verbal and written communication
- Relationship building
- Sales leadership
Languages
English Fluent
Spanish Fluent
Timeline
Owner/Sales Associate
Dr.Tops
05.2020 - Current
General manager
Empire Countertops
08.2019 - 01.2020
Sales representative
Empire Countertops LLC
08.2017 - 08.2019
Store manager
Domino's Pizza
11.2016 - 08.2017
Customer service representative
Dominos pizza
12.2015 - 11.2016
High School Diploma -
Pilot Point High School