Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Rojas

Pilot Point

Summary

Dedicated and hardworking professional with a proven ability to thrive in fast-paced environments. Quick learner consistently exceeding
expectations while taking the initiative to drive results.
Passionate about providing exceptional support and assistance to colleagues and clients, fostering a collaborative and positive atmosphere. Committed to continuous improvement and contributing to team success through a proactive approach.

Overview

10
10
years of professional experience

Work History

Owner/Sales Associate

Dr.Tops
05.2020 - Current
  • Developed and implemented operational strategies to enhance customer satisfaction and retention.
  • Trained and mentored staff on best practices for service delivery and product knowledge.
  • Managed Customer Relationships and closed jobs.
  • Established effective marketing campaigns to increase brand visibility and sales growth.

General manager

Empire Countertops
08.2019 - 01.2020
  • Oversaw production as well as, sales, and general finances. Focused on management and customer service.

Sales representative

Empire Countertops LLC
08.2017 - 08.2019
  • Worked on building a client base for the company by following leads, and doing cold calls. Focused on sales and customer service.

Store manager

Domino's Pizza
11.2016 - 08.2017
  • Oversaw customer service reps, as well as took inventory, closed off end of day finances, and prepared food. Focused on management and customer service.

Customer service representative

Dominos pizza
12.2015 - 11.2016
  • Answered phone calls, as well as took orders and received customer complaints. focused on customer service.

Education

High School Diploma -

Pilot Point High School
Pilot Point, Texas
05.2017

Skills

  • Microsoft office
  • Customer service
  • Word
  • Management
  • Salesforce
  • Customer relations
  • Verbal and written communication
  • Relationship building
  • Sales leadership

Languages

English Fluent
Spanish Fluent

Timeline

Owner/Sales Associate

Dr.Tops
05.2020 - Current

General manager

Empire Countertops
08.2019 - 01.2020

Sales representative

Empire Countertops LLC
08.2017 - 08.2019

Store manager

Domino's Pizza
11.2016 - 08.2017

Customer service representative

Dominos pizza
12.2015 - 11.2016

High School Diploma -

Pilot Point High School