ALEX ROMERO JR
Plantation
Summary
Highly efficient, precise and positive restaurant professional who offers strong organization and dependable abilities to take on any task to help support a team and business succeed through leadership skills and strong work ethic.
Overview
7
7
years of professional experience
Work History
Manager
Crack’d Kitchen & Coffee
12.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Bulla Gastrobar
08.2020 - 08.2022
- Memorized, recommended, prepared, and served quality food and alcoholic beverages including wine, craft beer, and custom cocktails to a high volume of patrons per night
- Led and developed servers in a high - energy restaurant, achieving a 95% customer satisfaction rating through service excellence
- Successfully served upwards of 150 meals per shift with a 100% accuracy rate, and consistent feedback from customers on my contagious enthusiasm
server
Miller's Ale House
11.2017 - 08.2020
- Warmly welcomed 200+ guests per night with a smile and positive energy, ensuring they were promptly served and satisfied
- Handled and processed transactions, including credit, debit, and cash payments
- Maintained a clean, organized, and well stocked service area by managing inventory, wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients
Education
Bachelors in Arts - Business Finance & Accounting
FIU
05.2025
Associate - Business Administration & Management
Miami-Dade College
High School Diploma -
Hialeah Gardens High School
06.2016
Skills
- Verbal and written communication
- Multitasking
- Workflow management
- Customer service
- Efficient
- Team leadership
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Manager
Crack’d Kitchen & Coffee
12.2023 - Current
Bulla Gastrobar
08.2020 - 08.2022
server
Miller's Ale House
11.2017 - 08.2020
Bachelors in Arts - Business Finance & Accounting
FIU
Associate - Business Administration & Management
Miami-Dade College
High School Diploma -
Hialeah Gardens High School
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