Alexandra Rooks
Bloomington,IN
Summary
Well-qualified HR Generalist with proven success in building relationships with those I serve as well as key stakeholders in the company. Highly motivated to grow my skillset as well as grow as a leader in HR. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Generalist
Indiana University Research
2023.07 - Current
- Reviewed application materials to assist hiring managers with the interview process
- Reviewed existing policies and procedures to make workflow more efficient and training of new hires more effective.
- Created job postings and coordinated information with hiring managers and upper HR to get postings completed in a timely fashion.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Managed payroll for all 800 employees within our unit which included fielding employee inquiries related to vacation and sick leave.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Assisted with Visa applications of our incoming employees.
HR Payroll Coordinator
Indiana University Research
2022.01 - 2023.07
- Reviewed time records and made adjustments to show accurate hours worked by our hourly staff, making sure that each employee was within IU policy for their hours.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Investigated payroll variances and employee claims to resolve discrepancies and submitted adjustments to make corrections once the solution was agreed upon by both department and employee.
- Hired part-time workers for IU Research.
- Terminated part-time workers as well.
- Assisted with the Visa application process for our employees.
- Coordinated bi-weekly payroll for up to 250 personnel as well as monthly payroll for an additional 550 employees.
- Provided customer service to employees regarding payroll inquiries and issues.
- Maintained strict confidentiality of all payroll information and records.
- Processed I-9s and Back ground checks for employees as needed.
Master Recorder
Indiana University Graduate School
2019.09 - 2022.01
- Checked records for accuracy and completeness, and corrected errors.
- Processed and scanned files into electronic databases.
- Audited degrees to assess whether they completed their degree.
- Offered advice on needed actions to finish degree.
- Coordinated with several departments on requirements for degree completion.
- Managed time efficiently in order to complete all tasks within deadlines.
Recorder
Indiana University College Of Arts And Sciences
2017.10 - 2019.09
- Checked records for accuracy and completeness, and corrected errors.
- Audited degrees to assess completeness.
- Advised students on needed actions.
- Coordinated with departments and advisors on requirements for degrees.
- Worked both independently and collaboratively in a team environment.
- Had to be organized and detail-oriented with a strong work ethic in order to audit hundreds of degrees each semester.
Office Administrator
Indiana University Department Of PBS
2014.06 - 2017.10
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted mail for all of our faculty and staff employees.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Assisted with test practices as well as training student instructors on how to do the same.
Hourly Supervisor
Indiana University RPS
2013.07 - 2014.06
- Assisted with the hiring, interviewing and recruiting of new student employees.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Created training programs to optimize time and create more efficient workers.
Education
Bachelor of Arts - Religious Studies
Indiana University
Bloomington,IN12.2012
Minor - Psychology
Indiana University Bloomington
Bloomington, IN12.2012
Skills
- File and Records Management
- Conflict Resolution Tactics
- PeopleSoft HRMS
- Microsoft Office Suite
- Conduct Orientations and Training
- Time Tracking and Payroll Administration
- Policy Implementation
- In-Person and Remote Interviewing
- Remote Conferencing and Communication
- Employee Relations
- Excellent Interpersonal Skills
- Human Resources Procedures
Certification
SHRM-CP
Timeline
HR Generalist
Indiana University Research
2023.07 - Current
HR Payroll Coordinator
Indiana University Research
2022.01 - 2023.07
Master Recorder
Indiana University Graduate School
2019.09 - 2022.01
Recorder
Indiana University College Of Arts And Sciences
2017.10 - 2019.09
Office Administrator
Indiana University Department Of PBS
2014.06 - 2017.10
Hourly Supervisor
Indiana University RPS
2013.07 - 2014.06
Bachelor of Arts - Religious Studies
Indiana University
Minor - Psychology
Indiana University Bloomington
SHRM-CP
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