Alexander Ruiz
Corpus Christi,TX
Summary
Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in the field of LDAR, equipment repair and maintenance.
An encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Field Technician I
EnRUD Resources
05.2023 - Current
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Calibrated new and existing equipment for optimal performance.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Directed a team of 5 service professionals working on pipes with positive an negative pressure, compressor, crude storage tanks, and other equipment detecting V.O.C.'s
- Utilized safety practices with no complaints or accidents.
- Set schedules, monitored inventories and conducted training.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Communicated with customers to provide updates, gather information and resolve issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
Meat Market Manager
HEB Grocery Store
03.2004 - 03.2023
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
No Degree - Biology
Del Mar College
Corpus Christi, TXSkills
- Schedule management
- Customer relations
- Technical troubleshooting
- Project management
- Team oversight
- Promotional planning
- Workplace safety
- Budget administration
- Employee development
- Sanitation standards
Certification
Manlift Certification
Power Jack /Forklift Certification
Tourniquet Placement/Usage
TWIC Card
Timeline
Senior Field Technician I
EnRUD Resources
05.2023 - Current
Meat Market Manager
HEB Grocery Store
03.2004 - 03.2023
No Degree - Biology
Del Mar College
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