Alex Ruiz
Austin
Summary
Dynamic and adaptable professional with experience as a Medical Assistant at Austin Regional Clinic and a proven track record in customer service as a Cashier at HEB Grocery Store. Skilled in inventory management and conflict resolution, I excelled in enhancing customer satisfaction and streamlining operations, contributing to a more efficient checkout experience.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Austin Regional Clinic
03.2021 - Current
Cashier
HEB Grocery Store
09.2018 - 10.2022
- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Maintained clean and organized checkout area to enhance customer experience and workflow efficiency.
- Assisted in training new cashiers on register operations and customer service protocols.
- Resolved customer inquiries swiftly, contributing to high satisfaction ratings and repeat business.
- Collaborated with team members to streamline checkout procedures, reducing wait times during peak hours.
- Monitored inventory levels at registers, proactively restocking supplies to prevent service disruptions.
- Implemented best practices for cash drawer management, minimizing discrepancies during audits.
- Welcomed customers and helped determine their needs.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
No Degree - Medical Assistant
Austin Community College
Austin, Texas, TX07-2021
High School Diploma -
Bowie High School
Austin, TX06-2013
Skills
- Reliable team player
- Adaptable
- Inventory and supply management
Customer service
- Inventory management
- Payment collection
- Conflict resolution
Timeline
Medical Assistant
Austin Regional Clinic
03.2021 - Current
Cashier
HEB Grocery Store
09.2018 - 10.2022
No Degree - Medical Assistant
Austin Community College
High School Diploma -
Bowie High School