Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alex Sanchez

Davenport,FL

Summary

Seasoned Maintenance Technician with a proven track record at American Campus Communities, excelling in mechanical troubleshooting and client relations. Demonstrated ability to enhance customer loyalty through empathetic complaint resolution and consultative sales, boosting repeat business. Skilled in preventive maintenance and project management, ensuring operational efficiency and client satisfaction.

Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.

Car care professional known for maintaining high standards and delivering consistent results. Demonstrates focus on teamwork and reliability, adapting seamlessly to changing demands. Skilled in vehicle cleaning, customer service, and efficient workflow management.

Professional landscaping expert equipped with thorough understanding of landscape design, plant care, and maintenance techniques. Highly skilled in leading teams, ensuring projects meet high standards, and adapting to changing needs. Strong emphasis on collaboration, reliability, and achieving tangible results. Proficient in operating landscaping equipment, managing schedules, and executing detailed plans with precision.


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Maintenance Technician

American Campus Communities
09.2022 - 10.2024
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Landscape Foreman

Cepra Landscape
04.2021 - 09.2022
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Performed planting, watering, mulching, and edging of lawns.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.

Landscape Worker

Down To Earth
02.2020 - 03.2021
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Mowed lawns using self-propelled and riding mowers.
  • Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Cut trees and shrubs to shape and maintain landscape.

Car Wash Attendant

Sweetwater Car Wash
05.2019 - 01.2020
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.

Education

High School Diploma -

Windermere High School
Windermere, FL
05-2020

Skills

  • Preventive Maintenance
  • Building maintenance
  • Customer service from people around the world
  • Mechanical troubleshooting
  • Troubleshooting skills
  • HVAC systems
  • Maintenance scheduling
  • Client relations
  • Problem solving ability
  • Consultative sales
  • Complaint resolution
  • Product sales
  • Product and service solutions
  • Paperwork processing
  • Project management

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Maintenance Technician

American Campus Communities
09.2022 - 10.2024

Landscape Foreman

Cepra Landscape
04.2021 - 09.2022

Landscape Worker

Down To Earth
02.2020 - 03.2021

Car Wash Attendant

Sweetwater Car Wash
05.2019 - 01.2020

High School Diploma -

Windermere High School
Alex Sanchez