Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Alex Sanchez

Houston,TX

Summary

Highly skilled Quality Control Specialist with a solid background in maintaining and enhancing product quality. Possess strong analytical skills, adept at identifying flaws and inconsistencies, ensuring adherence to established standards and regulations. Successfully implemented process improvements in previous roles resulting in enhanced operational efficiency. Known for exceptional problem-solving abilities, focus on continuous learning, and commitment to quality assurance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Houston, Texas
12.2024 - Current
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Supported highest standards of conduct and service to support company reputation.

Quality Control Specialist

Innovative Environments
Houston, TX
06.2023 - Current
  • Performed detailed inspections of incoming materials, ensuring they met the required standards.
  • Created and maintained quality control documentation, such as inspection records and non-conformance reports.
  • Monitored production processes to identify potential areas of improvement.
  • Developed and implemented process control systems to ensure product quality.
  • Analyzed data from quality assurance testing to determine if products met specifications.
  • Maintained a safe work environment by following all safety regulations and guidelines.
  • Monitored progress on projects to ensure that deadlines were met, while also ensuring quality control was maintained.
  • Liaised with suppliers to source materials for signs, including aluminum, vinyl, acrylics, LEDs and other lighting components.
  • Conducted site surveys to determine best placement of signage for maximum visibility and impact.
  • Managed budgets related to purchasing signage materials and services; tracked expenses against allocated funds.
  • Identified opportunities for cost savings across multiple projects by negotiating competitive prices with vendors.
  • Assisted in developing training programs for staff members who install or maintain signs at various locations.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Shift Manager

Bahama Bucks
Houston, TX
04.2022 - 10.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Resolved conflicts between staff members in a professional manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Helped employees accomplish tasks during peak periods.
  • Communicated with other shift managers to facilitate continuum of customer service.

Assistant General Manager

Minuti Coffee
Houston, TX
05.2022 - 06.2023
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Ensured that customer service standards were met or exceeded at all times.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Identified opportunities for cost savings and operational efficiency improvements.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Motivated and led team members to work together to achieve targets.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.

Education

Associate of Arts - Business Management

Lone Star College System
Spring, TX
11-2025

Skills

  • Technical know-how
  • Great judgment
  • Quality control reporting
  • Process Validation
  • Quality Management Systems
  • Material testing
  • Customer complaint handling

Affiliations

  • I love working out and going on hikes.
  • I get with friends and have monthly game nights/poker nights.

Accomplishments

  • At Minuti Coffee I earned an award for fastest ladder climb to Assistant General Manager and was projected to become general manager in 2 years time.

Certification

  • I have my food handlers License as well as my alcohol handlers license.

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Barista

Starbucks
12.2024 - Current

Quality Control Specialist

Innovative Environments
06.2023 - Current

Assistant General Manager

Minuti Coffee
05.2022 - 06.2023

Shift Manager

Bahama Bucks
04.2022 - 10.2023

Associate of Arts - Business Management

Lone Star College System

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