Alex Sanchez
Project Manager
Bentonville,AR
Summary
Dynamic Project Manager with a strong focus on effective communication and problem-solving. Skilled in supervising restoration projects and optimizing workflows, leading to enhanced team performance and customer satisfaction.
Overview
4
4
years of professional experience
6
6
Certifications
Work History
Project Manager
SurfCo Restoration & Construction
Springdale
09.2021 - Current
- Conducted detailed inspections to assess damage from fire, smoke, or water.
- Supervised restoration projects, ensuring compliance with safety regulations and industry standards.
- Trained staff on restoration techniques, equipment usage, and safety protocols.
- Monitored project progress against customer timelines to ensure timely delivery.
- Collaborated with clients to develop tailored restoration solutions that met specific needs.
- Coordinated daily activities of restoration technicians to optimize workflow.
- Performed site assessments to identify damage and create effective restoration plans.
- Streamlined workflows by collaborating closely with team members for enhanced efficiency.
- Implemented quality control measures to maintain high standards in restoration work.
- Facilitated communication between team members and management for project updates.
- Reviewed invoices from vendors to ensure accuracy before submitting payment requests.
- Evaluated performance of employees and provided feedback as necessary.
- Resolved customer complaints regarding quality or service issues related to restorations.
- Maintained records of past jobs for future reference when needed.
- Communicated regularly with team members about upcoming deadlines or changes in plans.
- Participated in meetings with clients to discuss project objectives and expectations.
- Coordinated scheduling of subcontractors to complete specific tasks within a project timeline.
- Provided technical guidance and support to technicians during restorations.
- Documented all job related information, including labor hours, materials used, and other relevant data.
- Investigated accidents or incidents involving personnel or property damage.
- Supervised and coordinated the daily activities of restoration technicians.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2018
Skills
- Project management
- Restoration techniques
- Damage assessment
- Quality control
- Safety compliance
- Customer relationship management
- Workflow optimization
- Technical guidance
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Staff training and mentoring
- Schedule management
- Project scheduling
- Water damage restoration
- Fire damage restoration
- Mold remediation
- Structural drying
- OSHA compliance
- Thermal imaging
- Trauma scene cleanup
- Pack-out services
Certification
Water Damage Restoration - IICRC
Timeline
Project Manager
SurfCo Restoration & Construction
09.2021 - Current
High School Diploma -
Bentonville High School