ALEX SANCHEZ
Summary
Hardworking and goal-oriented job seeker with a history of meeting company needs through a consistent and organized approach to giving every customer a positive and memorable experience. Skilled in working under pressure to adapt to new situations and rise to the challenge.
Overview
11
11
years of professional experience
Work History
Software Validation Officer
Data Annotation
01.2026 - Current
- Assist in software validation efforts for automated inspection systems, enhancing accuracy and efficiency in detecting defects.
- Collaborate with developers to identify and remove software bugs.
- Develop problem-solving skills by troubleshooting complex software issues encountered during testing sessions.
- Adapt swiftly to new software applications and technologies as required, staying current with industry developments.
Contract Administrator
Thomas Y. Pickett & Co.
08.2023 - 12.2025
- Communicating regularly with county appraisal districts (CADs) for 10 counties across Texas, North Dakota, and Wyoming.
- Updating databases of ownership records using various legal documents to facilitate the CADs’ accurate taxation of mineral rights.
- Assist in compliance tracking, regulatory reporting activities, and daily administrative operations for the financial services team.
- Responded to telephone inquires and complaints following standard operating procedures.
Data Entry Specialist
Charles Schwab
04.2023 - 08.2023
- Researched, resolved, and followed-up on applicable transfers, cash movements, and document restrictions on accounts.
- Contacted contra firms as needed to submit transfers or to make general inquiries as to procedures or contact/delivery information.
- Worked with IT teams to implement new technologies and systems.
- Assessed accounts to document and notify clients of pending issues, working closely with multiple departments toward resolutions.
Customer Service Representative
Fullrich Industries
01.2015 - 01.2022
- Utilized multiple software programs to manage data entry functions, and developed spreadsheets to track progress.
- Managed inventory of hardware and software assets, installing and configuring software application, updates, and ordering new equipment as needed.
- Evaluated metrics to spot trends, using working knowledge of company products to provide recommendations to customers.
- Examined data processing to identify errors and make improvements.
Education
Associate of Science - Information Technology
Brookhaven College
Dallas, TX01-2021
Skills
- Attention to Detail
- Communication
- Critical Thinking
- Customer Service
- Problem Solving
- Time Management
- Apple Office Suite
- Bilingual (Spanish)
- Microsoft Office Suite
- Multi-tasking
- Organization
ACCOMPLISHMENTS
- Visualize Data with Python, Coursera Certification
- Technical Support Fundamentals, Coursera Certification
Timeline
Software Validation Officer
Data Annotation
01.2026 - Current
Contract Administrator
Thomas Y. Pickett & Co.
08.2023 - 12.2025
Data Entry Specialist
Charles Schwab
04.2023 - 08.2023
Customer Service Representative
Fullrich Industries
01.2015 - 01.2022
Associate of Science - Information Technology
Brookhaven College