Alex San Juan
Chicago,IL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Highly skilled software development professional bringing enormous talents for software design, development and integration. Offering advanced knowledge of in-demand programming languages. Background writing code and developing systems for applications.
Overview
33
33
years of professional experience
Work History
Senor Software Developer
SS&C Technologies, Inc.
1998.06 - Current
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Developed software for desktop and mobile operating systems.
- Documented technical workflows and knowledge to educate newly hired employees.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Designed reusable and reliable code for use within distributed cloud environments.
Technical Support Representative
Baxter International Inc
1993.01 - 1998.06
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Researched product and issue resolution tactics to address customer concerns.
Electronics Engineer
Intrinsic Quality
1990.06 - 1993.01
- Performed preventive maintenance and calibration of equipment and systems.
- Carried out surveys to determine condition of existing systems and made recommendations for further improvement.
- Repaired printed circuit boards or subassemblies by replacing electronic and or mechanical components in correct orientation.
- Utilized soldering iron to adjust and replace defective or improperly functioning circuitry and electronics components.
- Evaluated operational systems and recommended design modifications to eliminate causes of malfunctions or changes in system requirements.
- Conducted in-depth defect analysis for completed assemblies and components to root cause level.
Education
Master of Science - Computer Science
DePaul University
Chicago, IL05.2000
Bachelor of Science - Electrical, Electronics Engineering Technologies
DeVry University
Lombard, IL05.1990
Skills
- Project Management
- API Design Knowledge
- Fluency in C, C++, C#
- Validate Code
- NET Development
- Software System Maintenance
- Produce Clean Code
- Multithreaded Software Applications
- Project Specifications
Timeline
Senor Software Developer
SS&C Technologies, Inc.
1998.06 - Current
Technical Support Representative
Baxter International Inc
1993.01 - 1998.06
Electronics Engineer
Intrinsic Quality
1990.06 - 1993.01
Master of Science - Computer Science
DePaul University
Bachelor of Science - Electrical, Electronics Engineering Technologies
DeVry University
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