Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
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Alex Satelyan

North Hollywood

Summary

An enthusiastic and adaptable professional, I am passionate about bringing a diverse range of skills to the table. My strong commitment to fostering a positive and inclusive work environment sets me apart. I enjoy connecting with colleagues and clients on a personal level, which enhances teamwork and creates a more enjoyable work atmosphere. Eager for new challenges, I actively seek opportunities that align with my expertise and offer room for professional growth.

Overview

4
4
years of professional experience

Work History

Specialist

Apple
Sherman Oaks
08.2025 - Current
  • Delivered technical support and guided customers through product setup, troubleshooting, and repairs, strengthening problem-solving and diagnostic skills.
    • Explained complex Apple hardware and software features in clear terms, enhancing customer understanding and engagement.
    Maintained up-to-date knowledge of emerging technologies, software updates, and industry trends.
    • Collaborated with team members to meet goals, while continuously improving technical expertise through training and hands-on learning.

Customer Service Manager

Vallarta Supermarkets
Valley Glen
04.2024 - 01.2025
  • Greeted customers with a positive and friendly demeanor, ensuring exceptional service throughout their visit
  • Supervised front-end staff, (cashiers, courtesy clerks) ensuring optimal staffing levels and adherence to customer service standards.
  • Oversaw customer transactions, including returns, price adjustments, and rain checks, in compliance with company policies
  • Assisted cashiers with cash drops and register operations; ensuring accurate cash handling
  • Created and managed weekly schedules, ensuring adequate coverage for cashiers and courtesy clerks
  • Maintained up-to-date logs and reports, including the Sweep Sheet, Shuttle Checklist, Injury Reports, and other front-end documentation
  • Enforced company and government regulations (WIC, Food Stamps, Alcohol, Tobacco) and proper uniform standards
  • Provided training, coaching, and disciplinary action for front-end staff, ensuring safety and performance standards are met
  • Monitored store conditions, including shopping cart availability, aisle organization, and promotional displays
  • Communicated daily updates to the opening manager to create a smooth transition for store operations

Sales Associate

Discount Bearings Co.
Sun Valley
07.2021 - 06.2023
  • Worked with various clients from other companies in a professional manner, selling bearings
  • Kept logistics and records of every purchase, and order
  • Maintained stock on shelves daily and provided service on the sales floor
  • Phone call interactions with customers

Education

High School Diploma -

Ulysses S. Grant High School
06.2023

Electrical Engineering

California State University Northridge
Northridge, CA

Skills

  • Bilingual - English (Native Language), Armenian
  • Time Management
  • Communication
  • Interpersonal
  • Mastery of Software - MATLAB
  • C
  • Tinker Cad
  • Excel
  • Word

Hobbies and Interests

  • Always about making a positive impact, my interests revolve around helping people and creating connections. Even if they're small, I hope they could be impactful. I derive immense satisfaction from being in environments that allow me to contribute to the well-being of others.
  • During my free time, I love to explore the inner workings of computers and gaming consoles through disassembly and reassembly to try and build a solid foundation in hardware maintenance and repair.
  • I am always active, playing sports, or going to the park is one of my biggest hobbies and passions.

References

Art Yang, (818) 430-1580, DiscountBearing@yahoo.com, Teacher/Coach, Alex Satelyan has been a brilliant and sharp kid. For the past two years, he has been helping me, and I, as an industrial part business owner, have many vendors, including DWP, and many locations from Castaic Lake to Playa Del Rey. He and I have taken orders and delivered products to many places. He has interacted with the employees there and the products they service and maintain, so I highly recommend him. I also stand behind his dreams and ambitions of becoming anything he chooses to be and his engineering desire. If you have any questions, please feel free to contact me.

Languages

English
Native/ Bilingual
Armenian
Native/ Bilingual
Spanish
Limited

Timeline

Specialist

Apple
08.2025 - Current

Customer Service Manager

Vallarta Supermarkets
04.2024 - 01.2025

Sales Associate

Discount Bearings Co.
07.2021 - 06.2023

High School Diploma -

Ulysses S. Grant High School

Electrical Engineering

California State University Northridge
Alex Satelyan
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