Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alex Sauce

Albuquerque

Summary

As a dedicated Pharmacy Technician, I’m passionate about delivering excellent customer service while ensuring the accuracy and efficiency of every task. I have experience filling prescriptions, stocking inventory, answering phones, and handling customer transactions at the register. I’m quick to learn and adapt to new areas of the pharmacy, and I enjoy working with a team to get things done. I bring a strong attention to detail, a positive attitude, and a willingness to take on new challenges to help create a smooth and supportive experience for both patients and the team.

Overview

9
9
years of professional experience

Work History

Nutrition Care Aid

UNM Hospitals
09.2024 - Current
  • Menu & Patient Care: Ensured patients received meals according to prescribed diets and restrictions, coordinating with kitchen staff to ensure accuracy and quality.
  • Compliance & Safety: Adhered to infection control and safety standards, maintaining a clean and safe environment for patients and staff.
  • Patient Records & Documentation: Maintained and updated patient dietary records, ensuring accurate and timely documentation for over [number] patients.
  • Inventory Management: Managed and organized food and supply inventory, ensuring adequate stock and timely reordering of materials to prevent shortages.
  • Customer Service & Communication: Responded to patient, family, and staff inquiries with a focus on clear, compassionate, and efficient service, improving patient satisfaction by [X%].
  • Attention to Detail & Accuracy: Verified patient trays and meal orders for accuracy, ensuring adherence to dietary restrictions for over [X] patients daily.
  • Teamwork & Collaboration: Collaborated with a multi-disciplinary healthcare team, ensuring timely and effective patient care and fostering a positive, cooperative work environment.
  • Sterile Environment & Formula Mixing: Prepared and mixed formulas for newborns and toddlers in a sterile environment, ensuring accuracy and following hygiene protocols for each formula batch.
  • Adaptability & Flexibility: Adapted to changing needs in a fast-paced environment, supporting the smooth operation of meal services and patient care tasks.

Merchandise Coordinator

TJ Maxx, TJX Companies
11.2020 - 09.2024
  • Supervised Operations: Managed daily sales floor activities, ensuring smooth customer interactions and resolving issues promptly to maintain an efficient shopping environment.
  • Customer Service: Responded to customer inquiries regarding store merchandise, pricing, and department information, providing excellent service to enhance the shopping experience.
  • Training & Development: Trained new team members on company policies, procedures, and merchandising best practices, ensuring a knowledgeable and effective team.
  • Product Education: Led seasonal workshops to educate employees on new merchandise, helping them stay up-to-date with the latest products and trends.
  • Inventory Management: Removed damaged, expired, or discontinued items from displays to maintain an organized and appealing sales floor.
  • Market Awareness: Kept up-to-date with industry trends and competitor activities, utilizing insights to inform business decisions and develop proactive sales strategies.
  • Team Leadership: Supervised and supported departmental employees, ensuring a productive and positive work environment.

Waitstaff Supervisor

La Vida Llena
03.2016 - 03.2020
  • Customer Service & Communication: Delivered exceptional service by engaging with residents, families, and staff, addressing concerns in a calm and professional manner, ensuring a positive experience for all.
  • Team Collaboration: Collaborated seamlessly with kitchen staff, management, and fellow waitstaff to ensure efficient meal service, consistently meeting operational goals and maintaining the home’s standards.
  • Inventory & Stock Management: Managed dining area supplies, ensuring stock levels were adequate and tables were properly set. Assisted in taking inventory and ordering supplies, maintaining smooth daily operations.
  • Resident Assistance & Care: Assisted residents with dining needs, promoting independence while ensuring comfort and safety during meals. Addressed individual needs with respect and dignity.
  • Health & Safety Compliance: Ensured food service met strict health and safety standards, including sanitation and food handling, maintaining a clean and compliant dining environment.
  • Problem-Solving & Adaptability: Effectively handled unexpected situations, such as special dining requests or conflicts, adapting quickly and maintaining high service standards during busy times.
  • Multitasking & Time Management: Efficiently balanced multiple tasks, such as taking orders, serving meals, and managing special requests, while maintaining attention to detail and a positive attitude in a fast-paced setting.

Education

Pharmacy Technician Certificate -

Carrington College
Albuquerque, NM
03-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Supply restocking
  • HIPAA
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Stocking shelves
  • Verifying orders
  • Compounding techniques
  • Aseptic techniques

Languages

Spanish
Native or Bilingual

Timeline

Nutrition Care Aid

UNM Hospitals
09.2024 - Current

Merchandise Coordinator

TJ Maxx, TJX Companies
11.2020 - 09.2024

Waitstaff Supervisor

La Vida Llena
03.2016 - 03.2020

Pharmacy Technician Certificate -

Carrington College

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