Alex Schwam
Ashburn,VA
Summary
Growth-minded Senior Sales Specialist with 17 years of experience delivering rapid revenue increases through targeted sales development. Leverages prospecting skills to identify local targets and develop tailored presentations, securing major accounts and gaining referrals. Expertly builds and maintains relationships with critical client stakeholders, retaining key accounts and enhancing satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Design Consultant (b2c)
Renewal by Andersen
02.2023 - Current
- High adaptability and eager learner with the ability to grasp new concepts quickly, resulting in closing $1.3M in sales and accomplishment of being in the region's Top 8 close rate of Design Consultants, within first 8 months with Renewal by Andersen.
- Highest customer satisfaction reviews in region (among 80 design consultants), for customers that did and did not buy.
- Recognized for exceptional product knowledge and mentorship abilities, fostering professional growth and skill development among team members, resulting in made a mentor within 4 months upon hired at Renewal by Andersen.
- Utilized consultative selling skills, and natural communications abilities to address customers needs and concerns during, and after consultations.
- Enhance client satisfaction by demonstrating high empathy and responsiveness during client interactions, ensuring a thorough grasp of requirements. Utilizes effective questioning techniques to uncover client pain points and tailored design solutions for client projects.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
Senior Sales Representative (b2b)
GUERNSEY INC.
01.2008 - 01.2023
- Managed $1.4M book of business, maintaining relationships with 100+ customers to enhance satisfaction and expand key accounts.
- Drives revenue growth through needs analysis, leading to creative proposals that promote business expansion.
- Grew revenue by $600k within a 5 year period.
- Member of Virginia, DC and Maryland’s various Chamber of Commerce in order to network for new business and gain new contacts.
- Identifies new business opportunities and develops tailored capture strategies, through cold calling, spearheading product. demonstrations and presentations to showcase the value of company offerings which resulted in securing of deals with high-profile accounts.
- Managed a portfolio of high-profile accounts, delivering exceptional levels of customer satisfaction and account retention.
- Cultivates relationships with critical customer stakeholders—office and operations managers—to identify business requirements and recommend product/equipment solutions.
- Conducts aggressive prospecting by extensively researching targets, developing custom presentations, and delivering samples to close deals.
- Networks with local office and operations managers, identifying prospects and building relationships with important gatekeepers
- Tracks customer contact and sales data using information management system, maintaining regular contact with current and prospective clients.
- Monitors industry trends to inform sales strategy, identifying expanding local sectors to target prospects, including companies in the tech industry.
- Creates sales and customer business reports, keeping senior management apprised of account developments.
- Trains and coaches’ new hires on sales techniques, taking the lead for prospecting and cold calling
- Mentored 5 junior sales representatives, increasing company revenue.
- Increased sales revenue by building and maintaining strong relationships with key clients.
Education
Associate of Applied Science Degree, Cybersecurity -
Northern Virginia Community College
Annandale, VASkills
- Sales
- Best Practices
- Training/Development
- Territory Management
- Competitive Intelligence
- Information Management Systems
- Communication
- Presentations
- Sales Reporting
- Revenue Growth
- Strategic Planning
- Client Meetings
- Coaching/Mentoring
- Account Management
- Business Development
- Account Expansion
- Portfolio Management
- Vast Vocabulary
- Excellent at Creating Business Relationships
- Stellar Writing Skills
- Adobe Creative Suite
- Wireshark
- Virtual Box
- VMware
- Microsoft OneDrive
- Office Suite (Word, Excel, PowerPoint)
- Can build a PC and troubleshoot many technical PC issues
Certification
Real Estate License achieved Feb 2022 and is brokered with Pearson and Smith
Timeline
Design Consultant (b2c)
Renewal by Andersen
02.2023 - Current
Senior Sales Representative (b2b)
GUERNSEY INC.
01.2008 - 01.2023
Associate of Applied Science Degree, Cybersecurity -
Northern Virginia Community College
Real Estate License achieved Feb 2022 and is brokered with Pearson and Smith
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