Alex Serros
Live Oak,TX
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Furniture Delivery
STAR FURNITURE COMPANY & LIVING SPACES
06.2019 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Moving Helper
Einstein Moving Company
02.2017 - 10.2018
- Moved furniture and boxes using utility dolly and truck ramp.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Inspected items for damage and reported issues to supervisor for resolution.
- Strapped items down over protective padding to secure throughout transportation.
- Followed safety protocols to prevent accidents and injuries.
- Maintained clean, orderly work environment free of hazards.
National Account Manager
Grainger Industrial Supply
07.2016 - 12.2017
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Increased market penetration by growing brand awareness.
- Provided product demonstrations to share features, answer questions and overcome concerns.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Education
High School Diploma -
Samuel Clemens High School
Schertz, TX06.2015
Skills
- Time Management
- Dedicated
- Quick learner
- Equipment Monitoring
- Customer Accounts Management
- Hand Tools
- Customer Relationships
- Customer Response
- Assembling Products
- Heavy Hauling
- Damage Prevention
- Dependability and Honesty
- Teamwork and Collaboration
- Basic Math Skills
Timeline
Furniture Delivery
STAR FURNITURE COMPANY & LIVING SPACES
06.2019 - Current
Moving Helper
Einstein Moving Company
02.2017 - 10.2018
National Account Manager
Grainger Industrial Supply
07.2016 - 12.2017
High School Diploma -
Samuel Clemens High School