Alex Seymour
Electrician
Virginia Beach,VA
Summary
Dependable and Detail-oriented Electrician offering customers strong blend of technical skill and creative aptitude in solving unforeseen electrical issues. Responsive and known for outstanding customer service. Extensive background in new builds, renovations and historical restorations.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Electrician
J.C. Driskill
Virginia Beach, VA
02.2014 - Current
- Analyzed blueprints to diagnose potential electrical hazards and carry out risk assessments prior to starting new jobs.
- Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
- Installed and wired electrical transformers, service panels and circuit breakers.
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
- Used testing instruments such as ohmmeters, voltmeters, ammeters and multimeters.
- Worked with various types of cableways, conduits and other electrical raceways.
- Stored and maintained power tools and equipment for each job.
- Enhanced quality control by inspecting condition of equipment and tools.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Visited client sites to confirm space and layout restrictions for equipment installations.
- Inspected worksites and installations to verify compliance with state safety codes.
- Installed ground leads and connected power cables to equipment.
- Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
- Installed, maintained, repaired and tested equipment for electricity generation and utilization.
- Launched troubleshooting and tests on equipment post-installation to confirm compatibility and safety of electrical systems.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Provided preliminary sketches and cost estimates for materials and services.
Customer Service Associate
Target
Virginia Beach, VA
07.2011 - 02.2014
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Offered basic technical support for clients on wide range of company products.
- Resolved concerns with products or services to help with retention and drive sales.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Boosted sales revenue by skillfully promoting diverse service options.
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Executes excellent sales floor merchandising and selling.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Responded to customer calls and emails to answer questions about products and services.
Education
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA 08.2008 - 06.2012
No Degree - Business Administration
Tidewater Community College
Norfolk, VA 05.2001 -
Electrical Mechanic - Electrical
Associated Builders & Contractors
Virginia Beach, VA 08.2017 - 06.2021
Skills
NEC code regulations
Timeline
Electrical Mechanic - Electrical
Associated Builders & Contractors
08.2017 - 06.2021
Electrician
J.C. Driskill
02.2014 - Current
Customer Service Associate
Target
07.2011 - 02.2014
High School Diploma -
Ocean Lakes High School
08.2008 - 06.2012
No Degree - Business Administration
Tidewater Community College
05.2001 -
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