Alex Shepherd
Pendleton,United States
Summary
Experienced Packaging Machine Operator with a proven track record in managing production processes and ensuring quality control. Expert in troubleshooting machinery issues in fast-paced environments, enhancing operational efficiency and productivity. Strong problem-solving abilities and technical knowledge facilitate quick adaptation to new equipment and technology.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Clean Room Assembler
Arthrex
Pendleton, SC
03.2026 - Current
Packaging Machine Operator
Arthrex
Pendleton, SC
03.2026 - Current
- Operated packaging machinery, facilitating streamlined production workflow at Arthrex.
- Monitored equipment performance, ensuring adherence to operation standards and safety protocols.
- Inspected finished products for quality control before shipment to clients.
- Documented production activities and reported issues to supervisors for resolution.
- Report any issues relating to malfunctioning equipment to the supervisor immediately.
Sales and Fulfillment Associate
Lowe's Home Improvement
Central, SC
03.2022 - 02.2026
- Fostered positive shopping experience through attentive customer service and product knowledge, strengthening client relationships.
- Executed order fulfillment using established procedures to ensure accuracy and efficiency. according to defined standards using a standard picking system.
- Fulfilled customer orders accurately using established procedures. using established procedures to ensure accuracy and efficiency. according to defined standards using a standard picking system.
- Worked with team members to maintain efficient workflow during shifts. to ensure efficient workflow throughout the shift.
Sales Associate
White Jones Ace Hardware
Anderson, SC
08.2020 - 03.2022
- Assisted customers in selecting products by attentively listening to their needs and understanding the intent of their requests. Worked closely with team members to maintain stock levels, ensuring availability and reducing customer wait times. Executed daily inventory checks, preventing stock discrepancies and ensuring accurate records in compliance with company standards.
- Guided customers to locate specific products in-store, ensuring efficient service.
- Arranged store displays and organized merchandise on shelves for improved visibility.
- Handled sales transactions efficiently using point-of-sale systems to ensure accuracy.
Sales Associates
Sheboygan Falls Ace Hardware
Sheboygan Falls, WI
09.2019 - 03.2020
- Achieved and exceeded sales targets consistently by utilizing effective upselling and cross-selling techniques.
- Delivered exceptional customer service by understanding client needs and providing tailored product recommendations to enhance satisfaction.
- Collaborated with team members to create a welcoming environment that fostered customer loyalty and repeat business.
Field maintenance
Kohler Facility Maintence
Kohler, WI
06.2019 - 09.2019
- Conducted regular maintenance inspections and performed timely repairs to maintain facility safety and functionality.
- Developed and implemented a preventative maintenance program that decreased equipment downtime by 20%.
- Coordinated with cross-functional teams to establish and enforce safety protocols, achieving a 30% reduction in workplace incidents.
Childcare Assistant
Kohler Kare After School Program
Kohler, United States
08.2017 - 06.2019
- Facilitated student engagement in homework and academic projects, enhancing collaborative learning.
- Supervised children during activities and ensured a safe environment.
- Updated parents and guardians on student progress and program developments, strengthening community involvement.
- Oversaw children's activities to ensure safety and engagement and ensured a safe environment.
- Provided targeted academic support during homework sessions, reinforcing students' understanding of key concepts.
Education
Computer Techinian - Computer Technician Certificate -
Tri-County Technical College
Pendleton, SC, United StatesScience - Associates In Science -
Tri-County Technical College
Pendleton, SC, United StatesGeneral Studies - High School Diploma -
Kohler Public High School
Kohler, United StatesSkills
- Quality control
- Equipment operation
- Data Entry
- Technical Documentation
- Problem Solving
- Time Management
- Team Collaboration
- Attention to Detail
- Customer Service
- Customer interaction
- Conflict Resolution
- Product Knowledge
Certification
- Computer Technician Certification
- Microsoft Office Specialist (MOS) certifications in Excel, Word, and Outlook
Full Name
Alex Shepherd
Phone - Number
Alex Shepherd
Hobbies and Interests
Building and repairing personal computers
Working on cars
Tools Technologies
Alex Shepherd
Timeline
Clean Room Assembler
Arthrex
03.2026 - Current
Packaging Machine Operator
Arthrex
03.2026 - Current
Sales and Fulfillment Associate
Lowe's Home Improvement
03.2022 - 02.2026
Sales Associate
White Jones Ace Hardware
08.2020 - 03.2022
Sales Associates
Sheboygan Falls Ace Hardware
09.2019 - 03.2020
Field maintenance
Kohler Facility Maintence
06.2019 - 09.2019
Childcare Assistant
Kohler Kare After School Program
08.2017 - 06.2019
Computer Techinian - Computer Technician Certificate -
Tri-County Technical College
Science - Associates In Science -
Tri-County Technical College
General Studies - High School Diploma -
Kohler Public High School