ALEX SILVA
Los Gatos,CA
Summary
Dynamic Office Manager with proven ability to streamline operations and achieve business objectives. Combines strong organizational and technical skills to improve workflow efficiency. Experienced in supporting staff and clients while identifying areas for enhancement. Demonstrated success in optimizing productivity and service quality across diverse office environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
WATERSHED CLIMATE
San Francisco, CA
10.2023 - Current
- Oversaw facility operations, managing office, catering (five staff), housekeeping (eight staff), security (six staff), plant care, HVAC, and landlord communications.
- Developed Watershed's inaugural Emergency Action Plan, training employees on emergency protocols.
- Designed office layouts for 157 employees, optimizing workspace and team collaboration.
- Coordinated bi-weekly social events to promote a positive office culture.
- Directed mailroom operations, including sorting, distribution, and processing of mail and packages.
- Tracked and managed inventory of IT equipment to ensure availability and functionality.
OPERATIONS MANAGER
Addison Penzak-JCC
Los Gatos, CA
06.2021 - 05.2023
- Orchestrated facility event schedule for JCC campus, collaborating with three agencies and 30 departments.
- Presided over the daily operations for housekeeping, security, and HVAC teams totaling 18 staff members.
- Facilitated over 200 on-campus and school events to enhance community engagement.
- Addressed maintenance requests, including repairs and building code violations, ensuring operational integrity.
- Conducted Emergency Action Plan training, enhancing team readiness for high-stress scenarios.
EQUIPMENT MANAGER
Stanford Football
Palo Alto, CA
03.2017 - 11.2019
- Oversaw daily operations of player and coaches locker room, delivering seamless experiences.
- Executed international and domestic travel logistics for football team over a 14 game season.
Education
Bachelor of Arts - COMMUNICATIONS
University of Colorado At Boulder
Boulder, CO05-2014
Skills
- Facility management and office administration
- Event coordination and meeting planning
- Inventory and supply management
- Emergency planning and safety compliance
- Vendor management and engagement
- Team leadership and supervision
- Process improvement and workflow optimization
- Effective communication skills
- Time and scheduling management
- Organizational skills and administrative support
- Conflict resolution and management
- Customer service excellence
- Staff training and development
- Office management software
Certification
- Adult and Pediatric First Aid/CPR/AED - American Red Cross
- Certified Pool & Spa Operator (CPO) - Pool & Hot Tub Alliance
- Food Safety Manager Certification - National Registry of Food Safety Professionals (NRFSP)
Timeline
Office Manager
WATERSHED CLIMATE
10.2023 - Current
OPERATIONS MANAGER
Addison Penzak-JCC
06.2021 - 05.2023
EQUIPMENT MANAGER
Stanford Football
03.2017 - 11.2019
Bachelor of Arts - COMMUNICATIONS
University of Colorado At Boulder
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