Alex Sisson
Houston,Texas
Summary
Driven professional with a robust background in both military and civilian sectors, notably as a Combat Engineer with the Army. Excelled in inventory management, ensuring 100% accountability of valuable equipment, and demonstrated exceptional customer engagement skills, increasing customer base by 5% at Mollen Associated. Skilled in scheduling and possesses interactive communication abilities, adept at fostering growth and resolving conflicts.
Overview
5
5
years of professional experience
Work History
Combat Engineer
Army
04.2021 - 10.2024
- Maintained 100% accountability of assigned equipment worth more than $20000.
- Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
- Trained in conflict resolution among subordinates, equals and superiors.
- Responded to and assisted in medical emergencies.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Front Office Assistant
Mollen Associated
12.2020 - 02.2021
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increase numbers of customers by 5 percent in 3 month period.
- Confirmed reservations for conference bookings and reserved activities for event attendees.
Crew Member
Arby's
03.2020 - 10.2020
- Became familiar with products to answer questions and make suggestions.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Bonneville High School
Idaho Falls, ID06.2020
Skills
- Scheduling and calendar management
- Business Correspondence
- Billing and Invoicing
- Appointment Setting
- Cash Handling
- Unafraid to reach out to assist customer in need
- Interactive communication skills
- Inventory Restocking
- Customer Service
- Customer Engagement
Timeline
Combat Engineer
Army
04.2021 - 10.2024
Front Office Assistant
Mollen Associated
12.2020 - 02.2021
Crew Member
Arby's
03.2020 - 10.2020
High School Diploma -
Bonneville High School