Alex Slaughter
Boston,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Volunteer
Pine Street Inn
08.2023 - 01.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Customer Service Representative
Freedom Boys LLC
02.2022 - 03.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Representative
Intergal Resources
04.2019 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Urban Science Academy
West Roxbury, MA06.2012
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Adaptability and Dependability
- Flexible Schedule
- Answering Phones
- Food Distribution
Timeline
Volunteer
Pine Street Inn
08.2023 - 01.2024
Customer Service Representative
Freedom Boys LLC
02.2022 - 03.2023
Customer Service Representative
Intergal Resources
04.2019 - 01.2021
High School Diploma -
Urban Science Academy
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