ALEX SMOAK
Midlothian,VA
Summary
Dynamic General Manager with a proven track record at 84 Lumber and Builders First Source, driving net income growth from $200k to over $2 million annually. Adept in strategic planning and financial analysis, I foster a winning culture through strong leadership and interpersonal skills, enhancing operational efficiency and team performance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
General Manager
84 Lumber
Richmond, Virginia
03.2025 - Current
- Full P&L responsibility for the Richmond components plant that produces floor trusses, roof trusses, and wall panels.
- Currently, we are active in expansion and establishing a second facility in the Richmond market to expand panel capacity and introduce floor cassettes to the market.
- Monitors compliance with OSHA safety regulations and company policies across the facility.
- Streamlines processes to improve communication between departments and teams.
- Manages all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintains inventory levels, ordering, and merchandise flow.
- Tracks monthly sales to generate reports for business development planning.
- Monitors financial performance and identifies areas for improvement in cost savings and revenue generation.
- Reviews budgets, labor schedules, and operating expenses.
- Provides guidance and support to supervisors, managers, and team development.
General Manager
Builders FirstSource
11.2022 - 02.2025
- Full P&L responsibility for 2 components plants, approximately 60 - 100 employees annualizing $40 million combined.
- Improved process implementation for entire operation
- Increased bf/mh from lower 40s to 100+ bf/mh in 1 fiscal year
- Established an uncompromising safety culture
- Heavily reduced obsolete inventory in both locations
- Routinely reviewed P&L with supervisors to show how daily decisions affect our bottom line
- Heavily active in day-to-day decisions and walking the plants multiple times a day
- Holds team and self accountable. Transparent.
- Responsible for managing staffing levels at all times
- Established Ready Frame launch and processes in New England
- New England Manufacturing (Branford, CT & New Bedford, MA)
General Manager
84 Lumber Company
08.2021 - 11.2022
- Full P&L responsibility for 3 locations: 2 Lumber yards and 1 stand-alone manufacturing door shop.
- Currently annualizing approximately $60 million on a combined budget of $45 million
- Complete inventory control
- Procurement of materials through local and corporate vendors (replenishment)
- Improved process implementation for entire operation
- Managing a combined staff of over 50 employees
- Responsible for employee development (all departments), training, and coaching
- Pricing and cost analysis for all customers (outside sales, national accounts, and inside sales).
- Conducts weekly sales meetings with outside sales staff discussing targets, operational goals, and overall, any changes that could affect business, i.e. price increases, changes in staff, etc.
- Establishing a team oriented, disciplined, successful, winning culture
- Kansas City Market
General Manager
84 Lumber Company
09.2019 - 08.2021
- Responsible for all store operations, P&L, inventory, commodity and non-commodity purchasing, training and development of staff, and execution of store processes.
- Hands on approach with Outside Sales representatives, and instilling a winning/positive culture built on hard work and accountability for all staff
- Increased net sales from $8 million to $25 million
- Driving force in customer acquisition - setting targets with sales team, coaching, and meetings with customers
- Responsible for all hiring and training of all positions
- 5 employees have completed the Manager Trainee program and promoted to other 84 locations under my supervision
- Growing net income from $200k to over $2 million annually and increased margin from 16 points to 23 points from previous year
- Established a professional atmosphere encompassing teamwork, dedication, and a competitive sales spirit
- El Paso, TX
Co-Manager/Assistant Store Manager
84 Lumber Company
05.2018 - 09.2019
- Inside sales manager for a large lumber yard ($80 million in net sales, 20 acres in yard size).
- Hiring/training of inside sales team, new hire paperwork/on-boarding
- Coordinator of sales including data entry, price negotiating, AR collections, resolving customer issues, and ordering stock materials and non-stock specialty items
- Responsible for daily operations, scheduling, and payroll completion
- Inventory control: cycle counts, warehouse organization, cost/price analytics
- Retail showroom presentation, managing back stock, introduction and training of new retail products
- Forklift (5 years)
- Houston, TX
Management Trainee
84 Lumber Company
11.2017 - 05.2018
- Front counter sales
- Load puller
- Cleaning warehouse, sweeping floors, maintains my Area Of Responsibility
- Unloading/loading freight
- Door/window/specialty items ordering
- Ordering non-commodity items
- Do whatever is asked of me
- Newport News, VA
Education
Some College (No Degree) - Business Administration And Management
University of Virginia
Charlottesville, VASkills
- Material knowledge (lumber, millwork, windows, doors, trusses, wall panels)
- Interpersonal and soft skills
- Knowledge of industrial equipment and small machinery
- Analytical thinking and communication
- Effective time management
- Strong Leader and mentor
- Minor electrical, mechanical, plumbing, and household repair
- Operating tools and equipment
- Microsoft Word
- Excel
- Powerpoint
- Strategic planning
- Budgeting
- Financial analysis
- Facility management
Certification
- Six Sigma White Belt
- Six Sigma Yellow Belt
Timeline
General Manager
84 Lumber
03.2025 - Current
General Manager
Builders FirstSource
11.2022 - 02.2025
General Manager
84 Lumber Company
08.2021 - 11.2022
General Manager
84 Lumber Company
09.2019 - 08.2021
Co-Manager/Assistant Store Manager
84 Lumber Company
05.2018 - 09.2019
Management Trainee
84 Lumber Company
11.2017 - 05.2018
Some College (No Degree) - Business Administration And Management
University of Virginia