Alex Smook
Muskego,WI
Summary
Driven professional with a proven track record at Muskego Athletic Association, showcasing exceptional decision-making skills and team cooperation. Excelled in high-pressure situations, ensuring game integrity and enhancing customer satisfaction at Jimmy John's Sandwiches through attentive service and efficient time management. Demonstrates a unique blend of assertiveness and friendliness, contributing to positive outcomes and team cohesion.
Overview
2
2
years of professional experience
Work History
Baseball Umpire
Muskego Athletic Association
05.2022 - Current
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Communicated effectively with scorekeepers to ensure accurate record-keeping of game events.
- Collaborated with fellow umpire team members to ensure accurate decision-making during games.
- Kept games on schedule by starting promptly and making correct calls.
- Communicated with fans, coaches, players, and other umpires.
Retail Worker
Jimmy John's Sandwiches
02.2024 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Education
Bachelor of Science - Actuarial Science
UW- Eau Claire
Eau Claire, WI05.2028
High School Diploma -
Muskego High School
Muskego, WI06.2024
Skills
- Decision-making skills
- Good Judgement
- Safety understanding
- Time Management
- Self-Confidence
- Assertiveness
Accomplishments
- Transferred 20 college credits from nine AP classes
Timeline
Retail Worker
Jimmy John's Sandwiches
02.2024 - 08.2024
Baseball Umpire
Muskego Athletic Association
05.2022 - Current
Bachelor of Science - Actuarial Science
UW- Eau Claire
High School Diploma -
Muskego High School