Diligent Electrician with solid foundation in electrical systems and troubleshooting. Proven track record of performing maintenance and repair tasks efficiently. Demonstrated ability to work collaboratively and adapt to evolving project needs.
Overview
9
9
years of professional experience
Work History
Office Administrator
Little Electrical Solutions, Llc
02.2023 - Current
Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
Fixed wiring and circuit systems to correct performance issues and safety concerns.
Adapted quickly to changing project scopes or requirements while maintaining high-quality work standards under tight deadlines.
Worked collaboratively with clients, team members, implementation consultants and resources across company to achieve desired results.
Sales Associate
Bealls
03.2022 - 04.2023
Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
Customers received merchandise recommendations based on their needs and preferences
Consistently met or exceeded up selling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
Assisted customers in enrolling in loyalty programs and submitting paperwork
Instructed team members on security risks and loss prevention to help prevent store theft
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
Observed customer behavior in order to spot security threats and report them to supervisors
Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
Used the POS register system to ring up customer purchases, process payments, and issue receipts
Trained new sales employees on effective sales, service, and operational strategies to maximize team performance
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Call Representative
Americom
01.2020 - 02.2022
Provided exceptional customer service to every customer by leveraging extensive product and service knowledge and creating warm, welcoming environments
Helped drive high customer retention by providing accurate information about promotions, customer programs, and products
Provided primary customer support to internal and external customers in a fast-paced environment
Used software to enter data for call notes, suggestions, and questions
Collaborated with coworkers and managers to resolve difficult and high-level customer issues
Managed client correspondence and records using both manual and automated methods for maximum efficiency and accuracy
Established long-term, loyal customer relationships by providing excellent service and detailed order, account, and service information
Behavioral Health Technician
Reflections of Recovery
12.2018 - 10.2019
In charge of a caseload of patients who had substance abuse issues as well as co-occurring disorders
Led treatment groups and therapeutic activities to teach functional living skills and address behavioral issues
Observed and tracked client behavior and treatment responses
Conducted client rounds to check on the residents every 30 minutes
Led clients through effective therapeutic exercises combining Cognitive Behavior Therapy and Dialectical Behavior Therapy
Helped clients transition smoothly by encouraging and reassuring them throughout the process
Took vital signs and monitored them, as well as administering medications and managing patient behavior
Kept the facility clean, performed basic maintenance, and restocked supplies to support program needs
Searched residents' belongings prior to and during stays
Kept track of client information on special flow sheets, noting suicidal warnings, sleep patterns, and restraints
Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources
Intervened, including with clients who wanted to leave against medical advice (AMA) when necessary
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Cashier/Server
Tijuana Flats
05.2016 - 11.2018
Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy
Prepared beverages and filled food orders for customers
Checked orders for accuracy and delivered food to dine-in, carry-out, and curbside customers
Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
Provided each guest with a memorable experience in order to increase loyalty and encourage repeat business
Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Electrical Apprenticeship
Flagler Technical College
Flagler Beach, FL
03-2025
Skills
Wiring diagrams
Electrical installation
Electrical troubleshooting
Power distribution
Panel building
Strong mechanical aptitude
Electrical experience
Customer service and satisfaction
Timeline
Office Administrator
Little Electrical Solutions, Llc
02.2023 - Current
Sales Associate
Bealls
03.2022 - 04.2023
Call Representative
Americom
01.2020 - 02.2022
Behavioral Health Technician
Reflections of Recovery
12.2018 - 10.2019
Cashier/Server
Tijuana Flats
05.2016 - 11.2018
No Degree - Electrical Apprenticeship
Flagler Technical College
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